Support


Steam/Inventory Connectivity Issues Having issues connecting to servers or having Steam connection issues? Having inventory issues with items? Post here! Reporting Players/Ban Appeals When making a ban appeal, please send it to @MacDGuy or @Caboose700 directly. Linux For all support questions regarding Tower Unite Linux client. IndieGogo Have questions about your IndieGogo backer perks? Ask away here.
Topic Replies Activity
About the Support category 1 December 29, 2016
Cannot start game? Read here

Hello! With the recent influx of users, we’ve noticed quite a bit of reports where users have having trouble launching the game. The error that occurs looks like this. This error se…

1 June 23, 2017
Missing GMT Legacy and Donor Rewards 12 August 17, 2019
Steam thinks game is Uninstalled when it Isn't 6 August 14, 2019
Can't start TU using Steam/Proton. Begins running in background for a fraction of a second, then closes without visible window or error message 3 August 13, 2019
Cannot figure out how to equip fishing rod? 3 August 9, 2019
My plaza exp has been reset 21 August 3, 2019
Condo loading 2 August 2, 2019
Upload button for playermodel grayed out 2 August 2, 2019
Workaround for Model Load Bug? 2 August 1, 2019
Signing into Tower Express Leads me to an error 4 July 31, 2019
Steam wont update 6 August 13, 2019
Problem With Virus on Tower Unite 11 July 27, 2019
Unknown and offline status 5 August 11, 2019
Cursor is in incorrect position 9 August 9, 2019
Incapable of loading 1 July 24, 2019
[0.8.1.0] Can't change the resolution of the game 9 August 1, 2019
Buying things 3 July 30, 2019
Alt tabbing crashes the game when not on main menu 6 July 12, 2019
Unreal Engine is exiting due to D3D device being lost 3 July 11, 2019
Golden Melons Question/help 3 July 9, 2019
WoM Jackpot Not Counted on Stats 1 July 8, 2019
Your connection to the host has been lost [Plaza only?] 2 July 4, 2019
Gmod Tower Veteran Trophies? 9 July 2, 2019
Terrible Freezes since Fishing Update 1 July 2, 2019
[0.8.0.1] Audio Breaking/Stuttering during several occasions 2 July 17, 2019
Soundtrack .FLAC Metadata 1 July 2, 2019
Trivia score wiped to a negative billion 17 July 15, 2019
[0.8.0.1] Audio causes game to freeze constantly 2 July 15, 2019
Windows 10 1903 Compatibility Issue 18 June 29, 2019