Support
Steam/Inventory Connectivity Issues Having issues connecting to servers or having Steam connection issues? Having inventory issues with items? Post here! Linux For all support questions regarding Tower Unite Linux client. Item/Unit Transaction Errors Please post here if you are having a unit or item transaction issue and would like staff to assist you. Workshop Support & Bugs Need help with workshop tools? This is the place to go. IndieGogo Have questions about your IndieGogo backer perks? Ask away here. Reporting Players/Ban Appeals Before you send a ban appeal…
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Support FAQ
Here is a collection of frequently asked questions, and (suggested) answers! These are derived from the support section, as well as from support tickets on Discord. As always, if you think you have found a bug: please r… |
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19 | 4076 | January 26, 2025 |
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The Rules
These rules apply to official Tower Unite Plaza servers, in-game chat features, forums, and our Discord. General Rules By using our forums, Discord, and in-game services (voice, chat, etc.), you agree to the following r… |
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0 | 4090 | November 9, 2022 |
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Real-time Support on Discord
We have a Discord channel and support ticket system on our Discord. From there, we can help you faster with your issues. We will get through all the current tickets on our forums, but Discord is another method that can b… |
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0 | 801 | October 16, 2021 |
| About the Support category |
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0 | 2005 | December 29, 2016 |
| [1.0.2.0] Game Crashes When Entering Plaza |
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2 | 11 | August 5, 2025 |
| Condo does not appear in Workshop |
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2 | 29 | August 3, 2025 |
| FPS doesn't really change |
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0 | 30 | July 28, 2025 |
| Dedicated Condo Setup Issue |
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0 | 27 | July 28, 2025 |
| System requirements for running a dedicated condo on Linux? |
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2 | 44 | July 25, 2025 |
| Crashing alongside Steam in condo |
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0 | 23 | July 12, 2025 |
| I cant use anything |
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2 | 50 | July 11, 2025 |
| Supporter tag bug |
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1 | 40 | July 8, 2025 |
| Where is my money? |
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2 | 48 | August 5, 2025 |
| Menu "Q" and Condo Edit Doesn't Working |
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1 | 35 | June 30, 2025 |
| 1.0.1.0 (both beta and non-beta) Workshop Items stuck Loading |
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3 | 24 | June 27, 2025 |
| Steam + Tower Unite Crashes, what's going on? |
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0 | 49 | June 15, 2025 |
| Mover Train with "Back and Forth" loop? Splines looping all over the place? |
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0 | 35 | June 13, 2025 |
| Help finding a Blocklist item to unblock on Desktop |
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0 | 36 | June 7, 2025 |
| Moderation Impacting Mental Wellbeing |
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2 | 102 | June 1, 2025 |
| [1.0.0.1] BINGO Blackout Deducted 40k Units for Winning |
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1 | 33 | June 28, 2025 |
| Issue with importing player model |
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2 | 50 | June 2, 2025 |
| Farewell |
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1 | 72 | May 22, 2025 |
| No Accelerate Trophies |
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2 | 27 | June 21, 2025 |
| Trusted Canvas |
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1 | 35 | May 20, 2025 |
| Anniversary store had me buy the bone profile background twice |
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0 | 20 | May 19, 2025 |
| Condo inventory items placed back in inventory after file save corruption |
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1 | 24 | May 19, 2025 |
| I want my elements in my STEM inventory to be deleted |
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2 | 50 | May 17, 2025 |
| [1.0.0.0] Jetpack not working suddenly |
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0 | 23 | May 15, 2025 |
| Why i bought jatpack 3 times and i had nothing |
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1 | 30 | May 11, 2025 |
| [1.0.0.0] Condo/Plaza Join Button Bug |
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2 | 43 | May 13, 2025 |