Support
Linux For all support questions regarding Tower Unite Linux client. Steam/Inventory Connectivity Issues Having issues connecting to servers or having Steam connection issues? Having inventory issues with items? Post here! Item/Unit Transaction Errors Please post here if you are having a unit or item transaction issue and would like staff to assist you. Workshop Support & Bugs Need help with workshop tools? This is the place to go. Reporting Players/Ban Appeals Before you send a ban appeal… IndieGogo Have questions about your IndieGogo backer perks? Ask away here.
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Support FAQ
Here is a collection of frequently asked questions, and (suggested) answers! These are derived from the support section, as well as from support tickets on Discord. As always, if you think you have found a bug: please r… |
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18 | 664 | July 27, 2023 |
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The Rules
These rules apply to official Tower Unite Plaza servers, in-game chat features, forums, and our Discord. General Rules By using our forums, Discord, and in-game services (voice, chat, etc.), you agree to the following … |
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0 | 1111 | November 9, 2022 |
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Canvases not loading? Attention: 10th, 11th, 12th, 13th Gen Intel Users
Hello everyone. There is a compatibility issue that concerns 10th, 11th, 12th, and 13th gen Intel CPUs and most Unreal Engine 4 games. This issue affects only 10th, 11th, 12th, and 13th Gen Intel CPUs, and is an issue … |
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15 | 12823 | April 12, 2023 |
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New: Real-time Support on Discord
I’ve just added a new Discord channel and support ticket system to our Discord. From there, we can help you faster with your issues. We will get through all the current tickets on our forums, but Discord is another metho… |
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0 | 563 | October 16, 2021 |
| About the Support category |
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0 | 1807 | December 29, 2016 |
| Please Give me back my 100+ hours of progress |
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0 | 57 | September 20, 2023 |
| Disappearing workshop model |
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2 | 66 | September 14, 2023 |
| [0.17.0.0] Condo not saving/loading properly outside of Snapshots after new update |
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2 | 45 | September 8, 2023 |
| Need help with the waist and legs on a playermodel |
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1 | 41 | September 2, 2023 |
| Forums incompatible with Steam's overlay browser |
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1 | 42 | September 1, 2023 |
| Broken Condo Textures |
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2 | 52 | September 1, 2023 |
| Workshop Item Flagged |
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1 | 95 | August 28, 2023 |
| [0.16.11.0] Units Disappeared after using Tower Express |
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0 | 47 | August 28, 2023 |
| Game is unplayable |
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3 | 86 | August 26, 2023 |
| 5+ hours of condo editing rolled back |
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6 | 113 | August 18, 2023 |
| Odd glitch with condo |
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3 | 114 | July 29, 2023 |
| bingo keeps takeing money after win |
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1 | 76 | August 23, 2023 |
| Textures Rotated when Imported to Tower Unite |
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2 | 83 | July 17, 2023 |
| [0.16.11.0] Randomly lost 40k after playing bingo |
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2 | 105 | August 13, 2023 |
| Freinds condo being de listed from from public condos and being stuck on singleplayer |
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1 | 83 | July 13, 2023 |
| The purchase was not finalized, but the money disappeared |
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2 | 84 | July 26, 2023 |
| [0.16.11.0] Lost 140k tokens in the arcade while trying to purchase items from the arcade shop |
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7 | 114 | July 26, 2023 |
| Can I request to get items deleted from my inventory? |
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0 | 77 | June 25, 2023 |
| Tickets disappeared |
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4 | 103 | July 21, 2023 |
| error on trying to join freinds and tried to join plaza but couldnt connect |
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2 | 112 | June 14, 2023 |
| Chat bans being applied out of context |
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5 | 213 | June 13, 2023 |
| Accessories cannot be selected |
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2 | 89 | June 10, 2023 |
| Losing alot of money |
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1 | 105 | June 7, 2023 |
| Unable to re-enable floor in smooth dirt |
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2 | 92 | May 27, 2023 |
| Patches require updating the entire game? |
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1 | 120 | May 27, 2023 |