Support
Steam/Inventory Connectivity Issues Having issues connecting to servers or having Steam connection issues? Having inventory issues with items? Post here! Item/Unit Transaction Errors Please post here if you are having a unit or item transaction issue and would like staff to assist you. IndieGogo Have questions about your IndieGogo backer perks? Ask away here. Linux For all support questions regarding Tower Unite Linux client. Reporting Players/Ban Appeals Before you send a ban appeal… Workshop Support & Bugs Need help with workshop tools? This is the place to go.
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Support FAQ
Here is a collection of frequently asked questions, and (suggested) answers! These are derived from the support section, as well as from support tickets on Discord. As always, if you think you have found a bug: please r… |
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16 | 168 | May 19, 2023 |
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The Rules
These rules apply to official Tower Unite Plaza servers, in-game chat features, forums, and our Discord. General Rules By using our forums, Discord, and in-game services (voice, chat, etc.), you agree to the following … |
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0 | 633 | November 9, 2022 |
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Canvases not loading? Attention: 10th, 11th, 12th, 13th Gen Intel Users
Hello everyone. There is a compatibility issue that concerns 10th, 11th, 12th, and 13th gen Intel CPUs and most Unreal Engine 4 games. This issue affects only 10th, 11th, 12th, and 13th Gen Intel CPUs, and is an issue … |
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15 | 9978 | April 12, 2023 |
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New: Real-time Support on Discord
I’ve just added a new Discord channel and support ticket system to our Discord. From there, we can help you faster with your issues. We will get through all the current tickets on our forums, but Discord is another metho… |
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0 | 502 | October 16, 2021 |
| About the Support category |
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0 | 1768 | December 29, 2016 |
| Unable to re-enable floor in smooth dirt |
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2 | 45 | May 27, 2023 |
| Patches require updating the entire game? |
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1 | 53 | May 27, 2023 |
| Not able to join plazas 0.16.10.0 |
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5 | 85 | May 31, 2023 |
| Compatible Issue in Tokyo Server |
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1 | 44 | May 26, 2023 |
| Finger issue on Playermodels |
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2 | 59 | May 24, 2023 |
| Libretro Emulator Problems/Help Thread |
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1 | 40 | May 22, 2023 |
| My rank has been reset. |
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0 | 60 | May 18, 2023 |
| Game crashed when loading on a server |
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1 | 47 | May 16, 2023 |
| Golf leaderboards didn't update |
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2 | 64 | May 13, 2023 |
| Media I Queued in Karaoke Room still playing after leaving (0.16.9.0) |
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3 | 58 | May 9, 2023 |
| Resort Lighting |
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0 | 71 | May 3, 2023 |
| Eight Gold Catsacks gone |
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2 | 103 | May 29, 2023 |
| Trouble Importing Model? |
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1 | 53 | April 28, 2023 |
| Join the Discord with no phone number? |
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0 | 74 | April 24, 2023 |
| All my money just disappeared in the arcade |
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3 | 94 | May 17, 2023 |
| Model looks fine in Blender but stretches and tears in TU |
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1 | 93 | April 15, 2023 |
| Unable to use anything in Weapon Hot Bar |
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1 | 50 | April 13, 2023 |
| Vertices count is different on TU vs. Blender for player model |
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2 | 73 | April 13, 2023 |
| Blackjack and money being taken away |
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1 | 56 | May 10, 2023 |
| Inability to buy a holdable balloon in the anniversary shop |
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2 | 71 | May 8, 2023 |
| My game frequently pauses for no reason [0.16.7.0] |
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2 | 72 | April 8, 2023 |
| Went all in on roulette, won on the double 00 3-1 odds said i won 220k. but didnt give me my money |
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1 | 67 | May 3, 2023 |
| No sound |
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0 | 61 | April 1, 2023 |
| Why Getting This Error Message From Steam? |
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3 | 109 | March 31, 2023 |
| Unable to access APAC Tokyo server |
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2 | 89 | March 27, 2023 |