Support
Steam/Inventory Connectivity Issues Having issues connecting to servers or having Steam connection issues? Having inventory issues with items? Post here! Linux For all support questions regarding Tower Unite Linux client. Item/Unit Transaction Errors Please post here if you are having a unit or item transaction issue and would like staff to assist you. Workshop Support & Bugs Need help with workshop tools? This is the place to go. IndieGogo Have questions about your IndieGogo backer perks? Ask away here. Reporting Players/Ban Appeals Before you send a ban appeal…
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Support FAQ
Here is a collection of frequently asked questions, and (suggested) answers! These are derived from the support section, as well as from support tickets on Discord. As always, if you think you have found a bug: please r… |
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19 | 4359 | January 26, 2025 |
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The Rules
Official Rules have been moved to: https://towerunite.com/guides/rules.html |
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0 | 4495 | November 9, 2022 |
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Real-time Support on Discord
We have a Discord channel and support ticket system on our Discord. From there, we can help you faster with your issues. We will get through all the current tickets on our forums, but Discord is another method that can b… |
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0 | 817 | October 16, 2021 |
| About the Support category |
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0 | 2012 | December 29, 2016 |
| Microphone not connecting to Tower |
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0 | 26 | February 3, 2026 |
| Animated Canvas not animating as intended |
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1 | 24 | January 27, 2026 |
| missing anniversary npc in celebrations? |
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0 | 31 | January 23, 2026 |
| Performance issues hosting condo |
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0 | 31 | January 18, 2026 |
| Can't join Game worlds, Condos, only can join Plaza |
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1 | 67 | January 10, 2026 |
| Day Night Events and Global Text don't work as intended |
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0 | 16 | January 4, 2026 |
| [1.1.2.1] Multiplayer causes hard crash of both Tower Unite & Steam |
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3 | 42 | December 30, 2025 |
| Cannot connect to Plazas or hosted minigames |
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3 | 36 | December 30, 2025 |
| Patreon tag missing in-game and Discord even after linking |
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1 | 34 | December 21, 2025 |
| Cannot Hear Other Players Voice Chat |
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3 | 62 | November 30, 2025 |
| Cannot Launch Game |
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0 | 50 | November 5, 2025 |
| [1.1.1.2] Workshop Map Editor crashing on load |
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0 | 30 | October 31, 2025 |
| Wheel didnt give me my prize 3: |
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1 | 57 | November 4, 2025 |
| Discord Ban from scam sent from my account |
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0 | 86 | October 20, 2025 |
| Unable to read global chat |
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1 | 57 | October 14, 2025 |
| My units just disappeared |
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8 | 110 | October 1, 2025 |
| Change name on backer plaque in Lobby |
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0 | 57 | September 29, 2025 |
| Lost 200k units for no reason after using the Spin To Win |
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4 | 96 | October 1, 2025 |
| [1.1.1.0] Wearables hot bar loading indefinitely |
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2 | 50 | September 29, 2025 |
| The achievement with 131 Jack-o'-lanterns didn't pop |
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2 | 49 | September 26, 2025 |
| [1.1.0.1] Bugged Audio |
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1 | 38 | September 25, 2025 |
| [1.1.0.1] Big condos aren't loading |
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7 | 139 | September 27, 2025 |
| Roulette stole me money |
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3 | 62 | September 20, 2025 |
| Lost more units than i should have after bingo |
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7 | 133 | October 4, 2025 |
| Logic Gate help |
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8 | 122 | October 6, 2025 |
| Weapon bar do not load |
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1 | 45 | September 18, 2025 |