Support
Linux For all support questions regarding Tower Unite Linux client. Steam/Inventory Connectivity Issues Having issues connecting to servers or having Steam connection issues? Having inventory issues with items? Post here! Item/Unit Transaction Errors Please post here if you are having a unit or item transaction issue and would like staff to assist you. IndieGogo Have questions about your IndieGogo backer perks? Ask away here. Workshop Support & Bugs Need help with workshop tools? This is the place to go. Reporting Players/Ban Appeals Before you send a ban appeal…
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Canvases not loading? Try this fix
Hello everyone. There is a compatibility issue that concerns 10th, 11th, 12th, and 13th gen Intel CPUs, AMD, and most Unreal Engine 4 games. This issue affects only some Intel CPUs, AMD, and is an issue with HTTPS and … |
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15 | 25002 | April 12, 2023 |
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Support FAQ
Here is a collection of frequently asked questions, and (suggested) answers! These are derived from the support section, as well as from support tickets on Discord. As always, if you think you have found a bug: please r… |
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18 | 3610 | July 27, 2023 |
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The Rules
These rules apply to official Tower Unite Plaza servers, in-game chat features, forums, and our Discord. General Rules By using our forums, Discord, and in-game services (voice, chat, etc.), you agree to the following r… |
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0 | 3367 | November 9, 2022 |
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Real-time Support on Discord
We have a Discord channel and support ticket system on our Discord. From there, we can help you faster with your issues. We will get through all the current tickets on our forums, but Discord is another method that can b… |
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0 | 774 | October 16, 2021 |
| About the Support category |
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0 | 1999 | December 29, 2016 |
| trying to upload model into workshop but error "model is too large or off center along negative-X axis" |
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0 | 15 | January 15, 2025 |
| Connection to host error V.0.18.5.1 |
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1 | 33 | January 8, 2025 |
| My plaza level reset after “exp recalculating" |
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0 | 19 | December 30, 2024 |
| Imported model seemingly has reoriented bones on import |
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6 | 78 | January 3, 2025 |
| "Failed to load model, could not create mesh from file" error |
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0 | 23 | December 22, 2024 |
| No "Browse Workshop Sounds" option when I click on my sound emitter |
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1 | 23 | December 20, 2024 |
| Suggested Proton Version? |
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2 | 75 | December 13, 2024 |
| I'm having server ping issues |
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5 | 73 | January 18, 2025 |
| [0.18.3.0] Something is wrong, I dunno what, lol |
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4 | 72 | December 18, 2024 |
| I/O: Can I prevent players from interacting with an item more than once? |
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4 | 43 | December 9, 2024 |
| Trouble with Import | Translucent Model and T-Posing? |
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1 | 36 | December 2, 2024 |
| Unban on discord tower unite server |
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1 | 56 | January 18, 2025 |
| Sorry, accelerate tab? |
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1 | 36 | November 24, 2024 |
| Tower Unite will not launch after recent update |
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8 | 96 | November 18, 2024 |
| Movers not starting in an uploaded Zombie Massacre map after 0.18.3.0? |
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2 | 23 | November 17, 2024 |
| Crash shortly after launch |
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2 | 62 | November 17, 2024 |
| Cant hear anything in the game |
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10 | 56 | November 14, 2024 |
| 0.18.2.0 lost money in bowling |
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1 | 20 | November 12, 2024 |
| Event Banner & News Slider don't show up on the main menu anymore |
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1 | 34 | November 23, 2024 |
| Question on current patch notes |
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2 | 37 | November 10, 2024 |
| [0.18.2.0] Blurry Textures No Matter What |
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0 | 35 | November 7, 2024 |
| Missing items bought from Halloween show |
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0 | 22 | November 1, 2024 |
| Missing Items |
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1 | 25 | October 25, 2024 |
| Trying (and failing) to reduce the file size on a mini golf map |
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0 | 18 | October 19, 2024 |
| Extreme wait times on slower internet connections |
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0 | 31 | October 18, 2024 |