Support

Steam/Inventory Connectivity Issues Having issues connecting to servers or having Steam connection issues? Having inventory issues with items? Post here! Linux For all support questions regarding Tower Unite Linux client. Item/Unit Transaction Errors Please post here if you are having a unit or item transaction issue and would like staff to assist you. Workshop Support & Bugs Need help with workshop tools? This is the place to go. IndieGogo Have questions about your IndieGogo backer perks? Ask away here. Reporting Players/Ban Appeals Before you send a ban appeal…

Topic	Replies	Views	Activity
Support FAQ Support Here is a collection of frequently asked questions, and (suggested) answers! These are derived from the support section, as well as from support tickets on Discord. As always, if you think you have found a bug: please r…	19	4048	January 26, 2025
The Rules Support These rules apply to official Tower Unite Plaza servers, in-game chat features, forums, and our Discord. General Rules By using our forums, Discord, and in-game services (voice, chat, etc.), you agree to the following r…	0	4004	November 9, 2022
Real-time Support on Discord Support We have a Discord channel and support ticket system on our Discord. From there, we can help you faster with your issues. We will get through all the current tickets on our forums, but Discord is another method that can b…	0	800	October 16, 2021
About the Support category Support	0	2005	December 29, 2016
Crashing alongside Steam in condo Support	0	12	July 12, 2025
I cant use anything Support	2	38	July 11, 2025
Supporter tag bug Support	1	31	July 8, 2025
Where is my money? Item/Unit Transaction Errors	1	44	July 7, 2025
Menu "Q" and Condo Edit Doesn't Working Support	1	32	June 30, 2025
1.0.1.0 (both beta and non-beta) Workshop Items stuck Loading Support	3	20	June 27, 2025
Steam + Tower Unite Crashes, what's going on? Linux	0	44	June 15, 2025
Mover Train with "Back and Forth" loop? Splines looping all over the place? Support	0	35	June 13, 2025
Help finding a Blocklist item to unblock on Desktop Support	0	35	June 7, 2025
Moderation Impacting Mental Wellbeing Support	2	97	June 1, 2025
[1.0.0.1] BINGO Blackout Deducted 40k Units for Winning Item/Unit Transaction Errors	1	30	June 28, 2025
Issue with importing player model Workshop Support & Bugs	2	46	June 2, 2025
Farewell Support	1	68	May 22, 2025
No Accelerate Trophies Item/Unit Transaction Errors	2	27	June 21, 2025
Trusted Canvas Support	1	35	May 20, 2025
Anniversary store had me buy the bone profile background twice Steam/Inventory Connectivity Issues	0	20	May 19, 2025
Condo inventory items placed back in inventory after file save corruption Support	1	23	May 19, 2025
I want my elements in my STEM inventory to be deleted Steam/Inventory Connectivity Issues	2	48	May 17, 2025
[1.0.0.0] Jetpack not working suddenly Support	0	22	May 15, 2025
Why i bought jatpack 3 times and i had nothing Support	1	30	May 11, 2025
[1.0.0.0] Condo/Plaza Join Button Bug Support	2	43	May 13, 2025
[1.0.0.0] Suspicious, possibly cheated high scores by a specific player on leaderboards still present on other leaderboards Support	5	154	June 1, 2025
[1.0.0.0] After leaving a Minigame i have 0 Units Steam/Inventory Connectivity Issues	0	30	May 4, 2025
After many of attempts on the spin to win I finally landed on the ice moon condo but I ended up not getting it do i have to do anything else to redeem it Steam/Inventory Connectivity Issues	5	72	April 30, 2025
Access to Discord without phone? Support	1	60	April 27, 2025
All new canvases show up as "Canvas Failed To Load" Support	1	46	June 20, 2025