Support
Steam/Inventory Connectivity Issues Having issues connecting to servers or having Steam connection issues? Having inventory issues with items? Post here! Item/Unit Transaction Errors Please post here if you are having a unit or item transaction issue and would like staff to assist you. IndieGogo Have questions about your IndieGogo backer perks? Ask away here. Linux For all support questions regarding Tower Unite Linux client. Workshop Support & Bugs Need help with workshop tools? This is the place to go. Reporting Players/Ban Appeals Before you send a ban appeal…
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Canvases not loading? Attention: 10th, 11th & 12th Gen Intel Users
Hello everyone. There is a compatibility issue that concerns 10th, 11th, and 12th gen Intel CPUs and most Unreal Engine 4 games. This issue affects only 10th, 11th, and 12th Gen Intel CPUs, and is an issue with HTTPS a… |
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10 | 6352 | October 8, 2022 |
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New: Real-time Support on Discord
I’ve just added a new Discord channel and support ticket system to our Discord. From there, we can help you faster with your issues. We will get through all the current tickets on our forums, but Discord is another metho… |
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0 | 394 | October 16, 2021 |
| About the Support category |
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0 | 1693 | December 29, 2016 |
| (0.16.3.1) Game Freezes then Blue Screen in Plaza and Condos |
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4 | 42 | December 8, 2022 |
| Error loading while choosing "Return to Game Worlds" in the Game Worlds Matchmaking Map |
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1 | 31 | December 2, 2022 |
| Unable to connect to any servers. |
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0 | 35 | November 30, 2022 |
| FNIA model deleted |
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11 | 147 | November 29, 2022 |
| Casino Roulette Bug |
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0 | 32 | November 28, 2022 |
| Lost money due to lag |
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0 | 44 | November 23, 2022 |
| plaza experience reset |
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1 | 60 | November 21, 2022 |
| Shadon removed from virus leaderboard |
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22 | 262 | November 21, 2022 |
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The Rules
These rules apply to official Tower Unite Plaza servers, in-game chat features, forums, and our Discord. General Rules By using our forums, Discord, and in-game services, you agree to the following rules: Respect oth… |
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0 | 163 | November 9, 2022 |
| Connectivity Issues |
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0 | 50 | November 18, 2022 |
| How To Report Players |
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0 | 4530 | May 29, 2016 |
| How To Report Condos |
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0 | 2487 | February 19, 2021 |
| Unable to join Condo Hub |
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1 | 78 | November 8, 2022 |
| Loss of ghoul coins |
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0 | 63 | November 6, 2022 |
| Game crash even at new pc |
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5 | 113 | November 1, 2022 |
| Casino win was rolled back |
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3 | 102 | November 28, 2022 |
| Golf Rank got reset |
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0 | 71 | October 29, 2022 |
| [0.16.2.0] Voice Chat lagging issue |
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7 | 131 | October 26, 2022 |
| I can't play arcade game |
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2 | 101 | October 22, 2022 |
| My game won't start |
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0 | 70 | October 21, 2022 |
| Unobtainable stingy jack, halloween XP reset |
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6 | 293 | October 21, 2022 |
| Stingy Jack wont count as completed |
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1 | 57 | October 20, 2022 |
| Completable bonus levels wiped in ballrace |
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0 | 86 | October 20, 2022 |
| Casibo Roulette Table not Paying Out Correctly |
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2 | 68 | November 18, 2022 |
| Roulette Table issues |
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2 | 55 | November 18, 2022 |
| Cannot buy some items from the haloween store |
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1 | 49 | November 18, 2022 |
| I cannot do some achievements thanks to other steam account? |
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2 | 68 | October 18, 2022 |