Support
Linux For all support questions regarding Tower Unite Linux client. Item/Unit Transaction Errors Please post here if you are having a unit or item transaction issue and would like staff to assist you. Steam/Inventory Connectivity Issues Having issues connecting to servers or having Steam connection issues? Having inventory issues with items? Post here! Reporting Players/Ban Appeals Before you send a ban appeal… IndieGogo Have questions about your IndieGogo backer perks? Ask away here. Workshop Support & Bugs Need help with workshop tools? This is the place to go.
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Support FAQ
Here is a collection of frequently asked questions, and (suggested) answers! These are derived from the support section, as well as from support tickets on Discord. As always, if you think you have found a bug: please r… |
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18 | 2598 | July 27, 2023 |
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The Rules
These rules apply to official Tower Unite Plaza servers, in-game chat features, forums, and our Discord. General Rules By using our forums, Discord, and in-game services (voice, chat, etc.), you agree to the following r… |
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0 | 2417 | November 9, 2022 |
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Real-time Support on Discord
We have a Discord channel and support ticket system on our Discord. From there, we can help you faster with your issues. We will get through all the current tickets on our forums, but Discord is another method that can b… |
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0 | 717 | October 16, 2021 |
| About the Support category |
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0 | 1947 | December 29, 2016 |
| I need help finding the right folder |
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1 | 31 | May 17, 2024 |
| insecure servers |
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3 | 46 | May 16, 2024 |
| Creating a second workshop map |
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1 | 37 | May 13, 2024 |
| [0.17.10.0] Workshop related items fail to load (player models and condo models!) |
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6 | 205 | May 15, 2024 |
| I can connect game world ports but can't find server |
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1 | 57 | April 29, 2024 |
| Lost connection during roulette; Lost 40k units. |
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0 | 40 | April 28, 2024 |
| Too Much Shading on Gold, Chorme and Metallic Materials |
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2 | 64 | April 15, 2024 |
| Units Lost After Playing Bingo |
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1 | 54 | May 15, 2024 |
| Missing Catsacks |
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1 | 53 | May 11, 2024 |
| [0.17.10.0] Plaza/Condo/Media Issues |
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1 | 95 | April 11, 2024 |
| The settings have reset, Textures changed and everything is brighter |
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2 | 64 | April 1, 2024 |
| [0.17.9.1] Can't connect to TU servers for more than 12 hours (maybe more) |
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10 | 167 | March 30, 2024 |
| DualSense Support |
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0 | 78 | March 24, 2024 |
| Long Steam Workshop playermodel loading times |
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1 | 80 | March 24, 2024 |
| XBOX One Controller Issues with Accelerate |
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2 | 76 | March 20, 2024 |
| Help! I deleted my condo! |
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3 | 117 | March 16, 2024 |
| Unable to gain XP/wins on Trivia leaderboards, new personal best from yesterday lost |
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0 | 78 | March 13, 2024 |
| Linux support feedback |
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1 | 115 | March 22, 2024 |
| Canvases not loading |
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2 | 134 | February 28, 2024 |
| PC shitting itself when tabbing out of tower unite |
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2 | 157 | February 19, 2024 |
| [0.17.7.1] Pressing Condo Inventory Crashes Game To Desktop |
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11 | 212 | February 13, 2024 |
| Microphone issues |
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4 | 174 | February 4, 2024 |
| SDNL Editor Spawns Not Working |
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0 | 89 | January 26, 2024 |
| Connecting joycons to a pc |
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4 | 190 | February 15, 2024 |
| Model i uploaded wont appear |
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1 | 103 | January 10, 2024 |
| Emulation problems |
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5 | 144 | December 29, 2023 |