How to Report A Player
We prefer you use the in-game player report system when reporting people for global chat or in-game matters.
You can access this report system by clicking on the player you wish to report and then clicking on the Report button in-game. You can also report a player through https://moderation.towerunite.com/report.php
Each report is read by our moderation staff each day and we take action as quickly as we can.
Bans are handled privately and we respect your privacy when making a report.
You can read about our rules here: The Rules
Making a report will require the Steam Community page of the player you are reporting
You will also need to provide:
- Detailed information of the incident
- Screenshots and/or videos of the incident, if applicable
Keep the report short and describe the situation clearly to the best of your abilities.
For your safety: reports are never shared with anyone other than our moderation staff, so the player you are reporting will never know who reported them.
Reporting Condos
To report Condos, please read: How To Report Condos
Reporting In-Game Player Harassment
If you have evidence of this type of behavior occurring in the game, please send it our way using our reporting tool: https://moderation.towerunite.com/report.php, following the guide above.
Forms of harassment are unacceptable on our platform. We can only assist with events that occur within the game, our official Discord, our Forums, or Tower’s Steam Discussions.
If a player is harrassing you in-game:
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You can Block any user within the game using the Block feature by clicking on a player and clicking Block.
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Blocking a user will mute chat, voice, hide their name, and hide their player model, and any weapons/FX from your view in Plaza/Condo, until you decide to unblock them.
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There are two types of blocks:
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Two-Way Block will block the player and they will cease seeing you in-game completely. The block is two-ways, meaning they cannot see your chat/voice chat and you cannot see their chat/voice chat. They also cannot see you in-game visually or on the scoreboard. They also cannot see any join messages when you join a server.
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One-Way Block will block the player for you only and they can still see your chat/voice chat and other events.
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Blocking a player will also automatically block them from being able to join your Condo.
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You can report any in-game rule breaking behavior using our in-game reporting tool by clicking on Report on a player’s profile.
To report users on other platforms outside of the game, use these platform reporting tools:
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Discord’s Trust & Safety team can be found here: https://support.discord.com/hc/en-us/requests/new?ticket_form_id=360000029731
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On Twitter you can report a Tweet here: https://help.twitter.com/en/safety-and-security/report-a-tweet
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On Steam you can report users here: Steam Support :: Reporting content within the Steam Community
If you feel that another user is threatening to harm you, please report them to your local authorities.
If you feel a matter cannot be fully explained through the in-game report system, please report to our email: bans@pixeltail.com