Hello everyone.
We have hopefully some good news with this. In looking for other developers who have had this issue, we’ve stumbled on some posts by other Unreal Engine developers looking for solutions.
On this post, we’ve found a potential workaround, which PUBG disseminated to their player base.
The potential workaround can be found here. Please let us know if this is helpful. Intel Ice Lake CPU - Crash Workaround - PLAYERUNKNOWN'S BATTLEGROUNDS
For those curious, Intel made a post about this issue in 2019 (which we and other developers apparently never got the memo about), which goes into more detail about the issue. OpenSSL* SHA Crash Bug Requires Application Update
We have found a patch made by Epic Games to integrate the fix into our game, and will be working to have this patch integrated in a future update.
Again, please let us know if the workaround above helps or doesn’t help.