I’m gonna lock this thread and go over what we plan to do based on the suggestions received.
We are discontinuing bans@pixeltail.com. This was an old format of reporting and it’s no longer recommended or active as of now.
We’ll be updating our guidelines on how to make Discord reports separate from support tickets.
We’ll be updating our Discord rules to ensure they’re in sync with our new policies.
We have updated our rules and reporting player guides to point to the new online form, which is what we require you to use in the future.
We updated and clarified our condo content rules.
We will be updating our website to provide easier links to reporting players and behavior in the game.
We plan to add a feature that displays recently previously expired bans to players who did not see their ban before it expired.
We will be continuing to discuss ways to improve moderation and reporting.
A couple other comments:
- We have no plans to hire community moderators at this time, and if that changes it would be with trusted moderation staff, not volunteer moderators from the community.
- We don’t want to create a toxic report environment, so we have no plans to inform players if a player you have reported had received actions on their account.
Any future suggestions for Discord, in-game Moderation, or other similar miscellaneous topics should be posted in Suggestions.