I have not received my Gmail from your PixelTail Games forum

Support
1

I am currently changing my old email address for my PixelTail Games forum account to a new one, and I have not received any emails from your forum.

Can you please resolve the issue? Thank you.

2

I would try checking your spam folder, or that the e-mail you supplied is correct.

I’ve checked and the initial verification and the second one that I’ve resent both report they’ve been sent successfully on our end.

3

I found nothing in the spam folder, nor in the blocked list, and my email I’ve entered in correct.

Also, my email account I use is a Gmail.

4

I’m trying to resend to my Gmail account but no luck :frowning:

5

Unfortunately, I’m unable to figure out why this would be the case. From everything I can observe, our system is able to send e-mails to other gmail accounts just fine.

6

I’m stuck with the Outlook email :slightly_frowning_face:

7

I’m sorry, that sucks!

8

I have not received any verification emails from PixelTail Games at my Gmail address for days. All I have essentially done on the forum is resend the confirmation email to my Gmail account, but none of the verification emails I want will simply appear. This has been a problem for me, as I am trying to receive my confirmation emails on my Gmail address.

Yes, I have checked the Spam folder. None of the settings in my Gmail account have a tab for blacklisting emails.