Graphics card crash after a few minutes of gametime

Bug Report
1

After a couple of minutes of playing (outside of main menu) the game goes white (my second monitor also goes to no signal for a second) and a pop up saying “Graphics card crashed and needs to be reset. make sure your graphics card is using the latest version” and then closes the game

I am currently using the latest version of my graphics card and it only happens when i play above medium quality, the game runs smoothly on any quality but then crashes after awhile.

anyways to fix this?

EDIT: I am using an AMD Radeon R9 380 series

2 Likes
2

How hot does the graphics card get?

3

Haven’t checked

4

Overheating can easily cause a driver crash.

5

when i play it gets up-to 76c

6

Ok, so that isn’t it. Have you tried reinstalling the drivers?

7

I don’t wan’t to risk it. knowing me i will mess something up in the process and break my graphics card

8

i have the exact same problem only i updated my drivers, its just that the fan goes really loud and after an hour or so its like: no fuk that and it kind of disconnects my monitor and i have to restart my pc

9

I might be wrong but perhaps this could be the result of a memory leak? If I have the game running for too long then it will certainly crash to the desktop, and I got 8 GB of RAM.

The game also uses a lot of VRAM from the GPU and 2 GB is barely enough because of how unoptimized the game is right now.

I have a GTX 750 Ti which has 2 GB of VRAM, and once I tried to disable texture streaming which resulted in a game crash pretty quickly once I ran around the plaza. Might have something to do with it.

Although if you run out of memory then it sounds a bit weird why the driver decides to crash.

10

yeah that’s what happens to me. the fan goes pretty loud before crashing

11

My VRAM is 4096MB and a Graphics memory of 7936MB

12

Operating System
Windows 10 Home 64-bit
CPU
Intel Core i5 4590 @ 3.30GHz 41 °C
Haswell 22nm Technology
RAM
8.00GB Single-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
ASUSTeK COMPUTER INC. H81M-E (SOCKET 1150) 28 °C
Graphics
T22C300 (1600x900@60Hz)
4096MB ATI AMD Radeon R9 380 Series (MSI) 62 °C
Storage
931GB Seagate ST1000DM003-1ER162 (SATA) 42 °C
Optical Drives
TSSTcorp CDDVDW SH-224DB SCSI CdRom Device

:open_mouth:

13

Im gonna play the game on medium (as much as it makes me grit my teeth) until i can find a solution and if it keeps crashing on medium I will play on low

14

Is your RAM ok? This only occurs in TU right? If not that might be your Problem.

15

Ive got 16GB of ram, and yes it only happens in Tower unite

16

Hm, I have 16 GB of RAM, a Core i5 4460 and a GTX 750 Ti with 2GB VRAM and I have no issues. I’d blame driver or VRAM issues.
I had the game run for three hours straight today and everything was fine.

17

Im starting to get longer game times before crashes now, i opened up my graphics card control panel and disabled the overclock feature. i think anyways

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EDIT: I am currently running Turbo. because im an edgy lil fuq

18

we tried to solve my issue in discord but literally all my specs seemed fine, so i don’t know anymore

19

Hey howdy hey its nice to bump into someone with the same problem.
-Intel 4790k
-8gb RAM
-2GB Vram
-ASUS Strix R9 380
-750 Watt psu

Ive tried pre-Crimson drivers to the latest drivers possible and I have the same problems. It USUALLY happens in condos. I also have the same problem in RUST and HEAVEN BENCHMARK. I too kicked my settings down and it still crashed on me.

1 Like
20

If you have the same problem on other applications then that sounds a bit worrying. What’s the average temperature of the GPU when playing?