Fatal Error, Consistantly

I keep getting crashes with the message fatal error. Here is what keeps getting transferred to my clipboard

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000020

0x00007ff61f1b0bad Tower-Win64-Shipping.exe!UnknownFunction []
0x00007ff6200b9444 Tower-Win64-Shipping.exe!UnknownFunction []
0x00007ff620001f48 Tower-Win64-Shipping.exe!UnknownFunction []
0x00007ff61ee645e7 Tower-Win64-Shipping.exe!UnknownFunction []
0x00007ff61ee58a8c Tower-Win64-Shipping.exe!UnknownFunction []
0x00007ff61ee64f8a Tower-Win64-Shipping.exe!UnknownFunction []
0x00007ff61ee6528f Tower-Win64-Shipping.exe!UnknownFunction []
0x00007ff620cb2ab7 Tower-Win64-Shipping.exe!UnknownFunction []
0x00007ffd3f847bd4 KERNEL32.DLL!UnknownFunction []
0x00007ffd402cce51 ntdll.dll!UnknownFunction []

We’re sorry for the inconvenience. We would be grateful if you could upload a minidump of your most recent crash, as described here:
https://forums.pixeltailgames.com/t/how-to-report-crashes-current-game-version-0-10-1-0/4688

Do you happen to know of any specific circumstances during which the crash keeps occurring?

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Mad, do you think you guys could post how to do the file integrity and other steps that you guys have asked us to do on that, as well? So that the trouble-shooting things are in one place and even though they may be submitting crash dumps, they’re also doing it in a place that has all the other stuff that you guys are hoping we’re doing? I know the information is in the forums somewhere, but it’s hard to piece together.

Thank you for the feedback. I see that the information is a little all over the place. We can make a megathread in the support category for troubleshooting game stability issues. Considering that verifying the integrity of the game files (see the Steam guide for more info on that) is a little out of the context of reporting crash dumps, I won’t put it on the crash reporting guide thread. Instead, that will go in the aforementioned support megathread.

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