Can't open GUI of Ghoulcery Shop

Hi! I can’t open GUI of Ghoulcery Shop on any server I go to. There’s no prompt like “press E to something” when I get close to Ghoulcery Shop NPC. All other NPCs, and things work properly and can be used. I have tried many things already, including reinstalling game and verifying game files. Any help would be greatly appreciated, thank you!

By the way if something is not clear, I can try explaining again in this topic.

Did you find the puppy in the plaza? You need to find Lil’ pup to unlock the store.

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Yes, he’s already found the puppy.