Arcade Shop taking tickets and not delivering items

Purchased Scooter in the Arcade during the start of Halloween event.

Steps to Reproduce

Purchasing during high traffic times.

What I expected to happen

Acquiring the items you purchase, or an error message.

What happened

Took the 100k tickets, then never delivered the item.

Notes / Media

I have no pictures, since I thought it would give me the item the day after, but it has been 10 days and no item has been delivered.