Treasure from sea items not being awarded

The 2 times I found the 11 treasure from the sea event items today (8th august) the items weren’t put into my player’s inventory.

The first time it happened is when I found the 11 items and went to the condo before the event actually ended only to find the items I found including 2 gold catsacks weren’t in my inventory.

The 2nd time was when I decided to try again to see if it was me leaving the server to early which caused the issue. I found that even after the event ended the 11 items I found were just never put into my inventory. Both times I was in the Singapore server.