the reason i am talking about it is what is boldly emphasised on the “Game Rules” tab. if we go through the first quote, it already goes:
We have a zero tolerance ban policy regarding racism, transphobia, homophobia, anti-semitism, and any other forms of discrimination. Usage of racist slurs will get you permanently banned.
and the “permanent ban” has been here only since Febuary this year, which you can go through its change history, it is right there.
moving on to the appeal instruction page, it is emphasised once again:
We have a zero tolerance ban policy regarding racism, transphobia, homophobia, anti-semitism, and any other forms of discrimination. Usage of known racial slurs will get you permanently banned and you will not be able to appeal the ban.
indeed, every single report is handled manually, but most importantly, “you will not be able to appeal the ban” is the reason i made this post.
of course, never comply to those people that would create an unsafe environment.
postscript: there are people calling themselves trans or anything else who are far more radical than anymore hate speeches against them.