Lost credits trying to play bingo

I bought four cards for one round and the computer screen didnt show any cards so I couldn’t actually pick the numbers. I tried again on the next round and the same thing happened. I lost 24,000 total credits trying to play bingo. See screenshots for details.

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Sorry that happened. I’ve restored your lost Units.

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Thank you! It actually just happened again lol. Would it be possible to refund these as well? If not no worries.

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No worries, I’ve restored your lost units.