Lost all condo items

Before I took a break from tower unite, I bought a new condo and had no items in it, I thought stuff didn’t carry over so this seemed normal. I bought a couple of things and then took a break for a few months. I got back onto tower unite today and asked my friend is stuff meant to carry over and he said they are and should be in my inventory under furniture, but only the stuff I had bought in the new condo were there, none of the stuff from the old condo. So I went back to the old condo to see if the stuff was there, and it is all just completely gone, there’s nothing there and there is only a few things in my inventory I bought in my new condo. It would be great if this could be resolved because I’ve lost a lot of stuff because of this.