Cant cash out tickets in arcade

I was playing in the arcade with some friends, and picked up a large load of tickets from several games, but when i went to use the ticket machine, it kept telling me “you have no tickets to redeem”. I tried going from pick up immediately tot he machine, no luck. i left and re entered the arcade. no luck. i disconnected and reconnected to the server (east 4) no luck. When i pick up the tickets, they arent added to the tally by my units either.