14.7.1 Canvas Images and Patch Notes fail to load

Despite cleanly installing the game on my new computer a couple days ago, all canvas textures never load, either displaying the “failed to load” texture or the “loading” texture forever. This applies to both canvas textures I apply myself and those in other players’ condos. Likewise, the patch notes also fail to load, with the popup saying they failed to load “due to error”. Everything else in the game seems to function perfectly normal aside from this.

Steps to Reproduce

The bug is constant, from the moment the game is launched.

What I expected to happen

Canvas decals and patch notes successfully load.

What happened

They don’t.


Notes / Media

As stated earlier, this is a clean install on a new computer. I have not played the game in roughly 9 months, due to hardware issues on my old PC.

This could be due to your Intel card. Check out this guide: Canvases not loading? Attention: 10th and 11th Gen Intel Users

Oop, that seems to have fixed it up! Thanks man!

1 Like

Glad to hear it!