[1.1.4.1] Unable to connect to Game Ports or Condo Hub

Ever since the second half of the Anniversary event dropped I have been unable to connect to the condo hub or game world ports servers. Upon logging in I am met with the “unable to connect, if this is the plaza restart your steam” error, and it does not go away after restarting steam. It has reoccurred for several days and I have heard others experiencing it as well.

Steps to Reproduce

Try to join matchmaking or the condo hub either through the main menu or through the plaza portals/elevators

What I expected to happen

I connect to the game world ports server or the condo hub server.

What happened

Connection fails and I am sent to the main menu.


We’re currently migrating the servers as they were having issues connecting to Steam.

1 Like

I’ve had this same issue for a few day (Possibly a week now) I’ve even tried reinstalling TU with no luck as well.