Last Updated: 5/23/2018. This will be updated over time.
Official gameplay guide:
Someone is being rude or toxic in the plaza, what can I do about it?
We're currently working on better moderation tools (and a report system), but until then, please follow this guide: http://forums.pixeltailgames.com/t/how-to-report-players/10103
Alternatively, you can block the player which will mute their voice and hide their chat messages permanently.
How do I customize my character?
In the main menu, select Appearance. From there you can change your player model, colors, and wearables (hats, etc.).
You can also change your appearance in the pause menu, provided you are not actively in a game.
How do I leave a plaza game mid-round?
At any time, you can open the scoreboard (Tab by default) and click the leave game button. This will take you out of any activity you are currently in.
How often does the game update?
We tend to do monthly updates, but often times when we are working on a new Game World it could take up to three months for a full content update. In between those, we do bug fixes and patches.
When is feature [x] coming out?
We rarely give estimates, as often times development takes longer than expected and we don't like to give out information that is inaccurate.
Feature [x] is very important to me, why isn't it being worked on?
Our game consists of multiple game genres and vastly different gamplay aspects. Because of this, we try to pick features that were rated the most by our community on our Trello Roadmap (https://trello.com/b/6BwRMiPw/tower-unite-roadmap). However, ultimately, we pick the features that work out best for us to develop in a timely manner. Sometimes we end up working on a feature ahead of time to prepare for a bigger feature. For example working on a new map would lead into polish/bug fixes for the game that may have not been on the roadmap.
What's being worked on right now?
We update what we're doing on our Trello Roadmap: http://forums.pixeltailgames.com/t/trello-roadmap/1931
On top of that, we post weekly developer logs that detail what we did for the week: http://forums.pixeltailgames.com/c/devupdates/weekly-dev-logs
It doesn't seem like the Trello Roadmap is changing that often? Are you just slow?
We have our own internal roadmap that is not visible to the public. About once a week we'll migrate what happened there to the Trello or the weekly developer logs. We also don't check off Trello tasks until they are fully finished, tested, and part of the game. Some bullet points can be very complex internally and take longer than others.
Who are the developers?
We have a list of our developers available here: http://forums.pixeltailgames.com/t/meet-pixeltail-games/12893/
Other great guides that the community have written:
A visual overview of the game: https://steamcommunity.com/sharedfiles/filedetails/?id=660581480
How to play the piano: https://steamcommunity.com/sharedfiles/filedetails/?id=958043025
Hidden items: https://steamcommunity.com/sharedfiles/filedetails/?id=1178911843
How to code for the laser projector: https://steamcommunity.com/sharedfiles/filedetails/?id=1136940994
Condo building tips: https://steamcommunity.com/sharedfiles/filedetails/?id=1209401665
Please bring GMod Tower back
Please read our thread on this subject: http://forums.pixeltailgames.com/t/gmod-tower-a-detailed-response/27386
Old FAQs (during IndieGogo campaign)