Hello,
I am unable to load the game. After several attempts to fix the issue, the best I can get is this: the game loads into the initial loading screen and then closes. No further information. Any suggestions?
Hardware:
Surface Pro 7
i7
16 GB RAM
64-bit OS
Running Windows 10
What I’ve tried:
- running through Steam (both DirectX 10 and DirectX 11)
- running directly as administrator
- verified integrity of game files
- closed other apps and monitored memory usage (nothing even close to capacity; only a small bump shown on launch)
- disabling Steam overlays
- checking log files for crash data (got nothing)
- advanced Steam start-up: -log -verbose (tab opens, nothing is written, closes when game closes)
- restarting and reinstalling throughout this process