Support FAQ

Getting booted almost instantly from servers after loading into the world

There is one particular program that we have had reports of that causes this issue to happen, and that is “Asus GameFirst.” If you have this program installed, shut it down or uninstall it, and the issue should go away.

If this doesn’t help, there may be something going on with the networking chain from your system to the server that you are trying to join. There is nothing we can do about that, other than informing you of what potential causes are. These are things as mundane as:

  1. You are using a bad wireless internet connection;
  2. Your wired internet connection relies on dodgy or worn cables;
  3. Your internet modem or router is not performing well.

On the other end of the spectrum, the issue can go as far as:

  1. Your ISP blocks communication with the server or server provider;
  2. The country you reside in may enforce a national-level block on server regions or server hosting providers.