Support FAQ

Game crashes without the crash reporter window showing up afterwards

This is usually caused by the graphics driver hanging. Useful suggestions:

  1. Upgrade your graphics drivers from the GPU vendor’s website.
  2. Disable any overclocks on your GPU.
  3. Try limiting your frame rate in the graphics settings to something lower than usual such that the graphics card is under less load. This may not be too relevant in condos because of the hard 60-fps lock we enforce on condo hosts due to networking issues in the engine.
  4. Ensure that your graphics card is not running too hot when this happens. See if you can adjust the fan curves of your graphics card to 100% for a test and see if it still occurs, assuming you are running the game on a desktop PC. If you are running the game on a laptop, you may not be able to adjust this. If you experience that the game no longer hangs, you could try setting up the fan curve to something that can handle high load with a high fan speed and low load with a low fan speed.