# Loading into Plaza **URL:** \ **Category:** Support\ **Created:** [October 13, 2023, 1:12am UTC](https://forums.pixeltailgames.com/t/loading-into-plaza/48804 "2023-10-13T01:12:33Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![Spumbo](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/spumbo/32/68242_2.png) [@Spumbo](https://forums.pixeltailgames.com/u/Spumbo)\ **Post date:** [October 15, 2023, 3:22am UTC](https://forums.pixeltailgames.com/t/loading-into-plaza/48804/3 "2023-10-15T03:22:12Z")
Think I actually got things working likely thanks to the post below (huge thanks to Mac on that one). Also took my PC apart and made sure there was no dust on the ram, though they seemed to be just as clean as ever. > [@Canvases not loading? Try this fix](https://forums.pixeltailgames.com/t/canvases-not-loading-attention-10th-11th-12th-13th-gen-intel-users/42422): > > Hello everyone. There is a compatibility issue that concerns 10th, 11th, 12th, and 13th gen Intel CPUs, AMD, and most Unreal Engine 4 games. This issue affects only some Intel CPUs, AMD, and is an issue with HTTPS and those CPU boards. This compatibility issue causes canvases, patch notes, and media videos to not load. To resolve this, please follow the guide below: Open “ File Explorer” (Win+E), right-click on “ This PC” , and select “ Properties” [image] Select “ Advanced System Setting… --- _[View the full topic](https://forums.pixeltailgames.com/t/loading-into-plaza/48804)._