Known Crashes

After going through all the various recently reported crash dumps, here’s what’s known so far…

Crashes Known

Current workarounds are only recommended for temporary improvements of stability. We’ll be working on resolving these issues ASAP.

Major Crashes

  • Bowling Memory Leak

    • When viewing media players in bowling and alt-tabbing out, it’ll max out the memory
    • Current Workaround: Avoid using bowling media players
  • Store Memory Leak

    • When rapidly changing store tags, it can max out the memory
    • Current Workaround: Slow down on store tag changing, obviously this needs to be fixed though

Minor/Rare Crashes

  • Workshop Model Manager crash #2 (1 report)

    • Looks to be a crash in the workshop cache cleanup code (manages memory of various workshop models and releases them from VRAM when no longer being used).
    • Current Workaround: Disable workshop player models
  • Workshop Model Manager crash #3 (1 report)

    • Looks to be an issue with model handler. Most likely an invalid workshop file or race condition
    • Current Workaround: Disable workshop player models
  • Workshop Release resources crash (1 report)

    • Looks to be an error when releasing workshop data from VRAM.
    • Current Workaround: Disable workshop player models (and possibly items)
  • Unreal 4 Text Render (3 reports)

    • Crash deep within Unreal’s own text render systems.
    • Current Workaround: None known
  • Startup agc_lib crash (several reports)

    • Crash on start up due to an internal library issue.
    • Current Workaround: Some users have reported this issue occurs when on Windows Insider.

Recently Resolved Crashes

  • Workshop Manager crash (15 reports)
    • Looks to be a crash related to bad workshop model data being passed to the model manager (system that manages loading new workshop player models)
    • Current Workaround: Disable workshop player models
  • Rich Presence crash #2 (6 reports)
    • Crash related to rich presence. Occurs when a round ends in Accelerate (or other games).
    • Current Workaround: None
  • Workshop Browser crash (1 report)
    • Looks to be an error resolving a workshop icon.
    • Current Workaround: None really, it’s rare but it happens
  • Accessing blocked players while in someone else’s condo
    • Current Workaround: Only access blocked player list from the main menu or your own condo
  • Workshop material crash
  • Rich presence crash #1
  • Media player vote skip crash
  • Main menu crash
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