# Invalid Product Code

**URL:** <https://forums.pixeltailgames.com/t/invalid-product-code/1683>\
**Category:** Questions\
**Created:** [August 7, 2015, 3:43pm UTC](https://forums.pixeltailgames.com/t/invalid-product-code/1683 "2015-08-07T15:43:47Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![UniversalWasabi](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/universalwasabi/32/1977_2.png) [@UniversalWasabi](https://forums.pixeltailgames.com/u/UniversalWasabi)\
**Post date:** [August 7, 2015, 3:43pm UTC](https://forums.pixeltailgames.com/t/invalid-product-code/1683/1 "2015-08-07T15:43:47Z")

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Hello there, I backed Tower Unite and just recently got my Steam keys for the game, one of which goes to my friend, and the other to myself. While I have no idea whether or not the second key works, my key **does not** work… I have tried copy/pasting, and scribing the entire key, both of which to no avail. If someone could please help me, I would really appreciate it.

Thanks,  
Wasabi

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**Author:** ![Sapphire](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/sapphire/32/80328_2.png) [@Sapphire](https://forums.pixeltailgames.com/u/Sapphire)\
**Post date:** [August 7, 2015, 3:52pm UTC](https://forums.pixeltailgames.com/t/invalid-product-code/1683/2 "2015-08-07T15:52:45Z")

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It’s not on Steam yet. Greenlit, but not actually released or in early access.

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**Author:** ![PoliteWhale](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/politewhale/32/39139_2.png) [@PoliteWhale](https://forums.pixeltailgames.com/u/PoliteWhale)\
**Post date:** [August 7, 2015, 3:58pm UTC](https://forums.pixeltailgames.com/t/invalid-product-code/1683/3 "2015-08-07T15:58:39Z")

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Yes, what Sapphire mentioned is right. The serial key right now is to unlock the access to the alpha you download from the link that is also in the email. Once the game is on Steamworks, they will probably send you a new key to unlock it on Steam.

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**Author:** ![UniversalWasabi](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/universalwasabi/32/1977_2.png) [@UniversalWasabi](https://forums.pixeltailgames.com/u/UniversalWasabi)\
**Post date:** [August 7, 2015, 4:27pm UTC](https://forums.pixeltailgames.com/t/invalid-product-code/1683/4 "2015-08-07T16:27:34Z")

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Oh! Lol, I feel silly now. Thanks guys for the awesome support!

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**Author:** ![Sabrina](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/sabrina/32/83818_2.png) [@Sabrina](https://forums.pixeltailgames.com/u/Sabrina)\
**Post date:** [August 7, 2015, 4:37pm UTC](https://forums.pixeltailgames.com/t/invalid-product-code/1683/5 "2015-08-07T16:37:37Z")

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You can however, for the mean time, download the Alpha here:

> [@\[OUTDATED\] The Tower Unite Private Alpha Download](http://forums.pixeltailgames.com/t/the-tower-unite-private-alpha-download/940):
>
> The download (we’re emailing keys now):