GMT to Units Transfer Problem

Hi, I was trying to transfer my GMT credits over to the game, but for some reason it refuses to even though it says I am eligible. Every time I logged into my steam account as it prompted, it just refreshes back to my profile and nothing happened. I tried to look up if this problem was the same as others, but many had the message saying Unsuccessful Transfer, whereas mine gave no other message. Is there a way to fix this, or do I just have to earn it all back instead? Thank you for taking the time to read this.

Have you tried out of Steam browser?

I have tried in browser and out of browser. both yield same results.

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