# Connection to host lost after shop crash

**URL:** <https://forums.pixeltailgames.com/t/connection-to-host-lost-after-shop-crash/55190>\
**Category:** Support\
**Created:** [September 5, 2026, 12:09pm UTC](https://forums.pixeltailgames.com/t/connection-to-host-lost-after-shop-crash/55190 "2026-09-05T12:09:37Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Bassrider1Edits](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/bassrider1edits/32/85267_2.png) [@Bassrider1Edits](https://forums.pixeltailgames.com/u/Bassrider1Edits)\
**Post date:** [September 5, 2026, 12:09pm UTC](https://forums.pixeltailgames.com/t/connection-to-host-lost-after-shop-crash/55190/1 "2026-09-05T12:09:37Z")

</div>

Hello, My game crashed exactly during an in-game shop purchase. I am now getting “Connection to host lost / Restart Steam” on every single Plaza AND Game World. However, hosting my own Condo on Public works perfectly fine, so my network is okay. It seems my inventory/player data got desynced on the official servers during the shop crash. Could an admin please clear my player cache or refresh my backend data?

My Steam ID link: [Steam Community :: Bassrider1Edits](https://steamcommunity.com/profiles/76561198411000081/)