# After many of attempts on the spin to win I finally landed on the ice moon condo but I ended up not getting it do i have to do anything else to redeem it

**URL:** <https://forums.pixeltailgames.com/t/after-many-of-attempts-on-the-spin-to-win-i-finally-landed-on-the-ice-moon-condo-but-i-ended-up-not-getting-it-do-i-have-to-do-anything-else-to-redeem-it/53208>\
**Category:** Steam/Inventory Connectivity Issues\
**Created:** [April 28, 2025, 9:26am UTC](https://forums.pixeltailgames.com/t/after-many-of-attempts-on-the-spin-to-win-i-finally-landed-on-the-ice-moon-condo-but-i-ended-up-not-getting-it-do-i-have-to-do-anything-else-to-redeem-it/53208 "2025-04-28T09:26:52Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Costacal](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/costacal/32/79602_2.png) [@Costacal](https://forums.pixeltailgames.com/u/Costacal)\
**Post date:** [April 28, 2025, 9:26am UTC](https://forums.pixeltailgames.com/t/after-many-of-attempts-on-the-spin-to-win-i-finally-landed-on-the-ice-moon-condo-but-i-ended-up-not-getting-it-do-i-have-to-do-anything-else-to-redeem-it/53208/1 "2025-04-28T09:26:52Z")

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![202504~1](https://forums.pixeltailgames.com/uploads/default/original/3X/2/f/2f3a82c5d701a6b77b43acca5381a1b816f8477c.jpeg)

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**Author:** ![macdguy](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/macdguy/32/3448_2.png) [@macdguy](https://forums.pixeltailgames.com/u/macdguy)\
**Post date:** [April 28, 2025, 9:28am UTC](https://forums.pixeltailgames.com/t/after-many-of-attempts-on-the-spin-to-win-i-finally-landed-on-the-ice-moon-condo-but-i-ended-up-not-getting-it-do-i-have-to-do-anything-else-to-redeem-it/53208/2 "2025-04-28T09:28:15Z")

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Could you provide your Steam Community page? I can look up your account details.

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**Author:** ![Costacal](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/costacal/32/79602_2.png) [@Costacal](https://forums.pixeltailgames.com/u/Costacal)\
**Post date:** [April 28, 2025, 12:10pm UTC](https://forums.pixeltailgames.com/t/after-many-of-attempts-on-the-spin-to-win-i-finally-landed-on-the-ice-moon-condo-but-i-ended-up-not-getting-it-do-i-have-to-do-anything-else-to-redeem-it/53208/3 "2025-04-28T12:10:52Z")

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Here is my page [Steam Community :: Costacal](https://steamcommunity.com/profiles/76561198132029218/)

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**Author:** ![Costacal](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/costacal/32/79602_2.png) [@Costacal](https://forums.pixeltailgames.com/u/Costacal)\
**Post date:** [April 29, 2025, 2:14am UTC](https://forums.pixeltailgames.com/t/after-many-of-attempts-on-the-spin-to-win-i-finally-landed-on-the-ice-moon-condo-but-i-ended-up-not-getting-it-do-i-have-to-do-anything-else-to-redeem-it/53208/4 "2025-04-29T02:14:35Z")

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is there any news on what happened or was it just a visual glitch?

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**Author:** ![macdguy](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/macdguy/32/3448_2.png) [@macdguy](https://forums.pixeltailgames.com/u/macdguy)\
**Post date:** [April 30, 2025, 1:07am UTC](https://forums.pixeltailgames.com/t/after-many-of-attempts-on-the-spin-to-win-i-finally-landed-on-the-ice-moon-condo-but-i-ended-up-not-getting-it-do-i-have-to-do-anything-else-to-redeem-it/53208/5 "2025-04-30T01:07:41Z")

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I’m not sure what happened, but I just granted you the ice moon condo. I’m sorry it didn’t work the first time.

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**Author:** ![Costacal](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/costacal/32/79602_2.png) [@Costacal](https://forums.pixeltailgames.com/u/Costacal)\
**Post date:** [April 30, 2025, 1:34am UTC](https://forums.pixeltailgames.com/t/after-many-of-attempts-on-the-spin-to-win-i-finally-landed-on-the-ice-moon-condo-but-i-ended-up-not-getting-it-do-i-have-to-do-anything-else-to-redeem-it/53208/6 "2025-04-30T01:34:47Z")

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thank you, its all good.