# Achievement gained while servers down hasn't been given once servers up

**URL:** <https://forums.pixeltailgames.com/t/achievement-gained-while-servers-down-hasnt-been-given-once-servers-up/41096>\
**Category:** Steam/Inventory Connectivity Issues\
**Created:** [February 16, 2021, 6:59pm UTC](https://forums.pixeltailgames.com/t/achievement-gained-while-servers-down-hasnt-been-given-once-servers-up/41096 "2021-02-16T18:59:12Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![fowlis](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/fowlis/32/50963_2.png) [@fowlis](https://forums.pixeltailgames.com/u/fowlis)\
**Post date:** [February 16, 2021, 6:59pm UTC](https://forums.pixeltailgames.com/t/achievement-gained-while-servers-down-hasnt-been-given-once-servers-up/41096/1 "2021-02-16T18:59:12Z")

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This isn’t a personal issue I’m having, but my girlfriend was bowling and she spent 3 hours to get a score higher than 200, she got the achievement ingame but it’s not showing on her steam achievements that the achievement is unlocked. She couldn’t find the support for this game so I’m making this post for her. If you need any additional details I can do my best to provide them.

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**Author:** ![Sabrina](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/sabrina/32/83818_2.png) [@Sabrina](https://forums.pixeltailgames.com/u/Sabrina)\
**Post date:** [February 16, 2021, 7:00pm UTC](https://forums.pixeltailgames.com/t/achievement-gained-while-servers-down-hasnt-been-given-once-servers-up/41096/2 "2021-02-16T19:00:55Z")

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Unfortunately if the systems are down, any achievements earned during the downtime won’t be granted.

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**Author:** ![yknowlikenia](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/yknowlikenia/32/40082_2.png) [@yknowlikenia](https://forums.pixeltailgames.com/u/yknowlikenia)\
**Post date:** [February 16, 2021, 7:35pm UTC](https://forums.pixeltailgames.com/t/achievement-gained-while-servers-down-hasnt-been-given-once-servers-up/41096/3 "2021-02-16T19:35:26Z")

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Is this something that could be granted manually with the user’s Steam information + any necessary proof?

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**Author:** ![macdguy](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/macdguy/32/3448_2.png) [@macdguy](https://forums.pixeltailgames.com/u/macdguy)\
**Post date:** [February 16, 2021, 7:37pm UTC](https://forums.pixeltailgames.com/t/achievement-gained-while-servers-down-hasnt-been-given-once-servers-up/41096/4 "2021-02-16T19:37:24Z")

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If you can link me her profile I can grant the achievement again.

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**Author:** ![fowlis](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/fowlis/32/50963_2.png) [@fowlis](https://forums.pixeltailgames.com/u/fowlis)\
**Post date:** [February 16, 2021, 8:40pm UTC](https://forums.pixeltailgames.com/t/achievement-gained-while-servers-down-hasnt-been-given-once-servers-up/41096/5 "2021-02-16T20:40:01Z")

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Here you go: [https://steamcommunity.com/profiles/76561199119041932/](https://steamcommunity.com/profiles/76561199119041932/)

Thank you for your help!

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**Author:** ![macdguy](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/macdguy/32/3448_2.png) [@macdguy](https://forums.pixeltailgames.com/u/macdguy)\
**Post date:** [February 16, 2021, 11:55pm UTC](https://forums.pixeltailgames.com/t/achievement-gained-while-servers-down-hasnt-been-given-once-servers-up/41096/6 "2021-02-16T23:55:46Z")

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I’ve granted her the achievement again. Please let me know if it worked.

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**Author:** ![fowlis](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/fowlis/32/50963_2.png) [@fowlis](https://forums.pixeltailgames.com/u/fowlis)\
**Post date:** [February 17, 2021, 5:43pm UTC](https://forums.pixeltailgames.com/t/achievement-gained-while-servers-down-hasnt-been-given-once-servers-up/41096/7 "2021-02-17T17:43:49Z")

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Yes, she did! Thank you very much!