# \[0.10.1.0\] Unable to open catsacks

**URL:** <https://forums.pixeltailgames.com/t/0-10-1-0-unable-to-open-catsacks/38454>\
**Category:** Bug Report\
**Created:** [July 6, 2020, 8:37am UTC](https://forums.pixeltailgames.com/t/0-10-1-0-unable-to-open-catsacks/38454 "2020-07-06T08:37:39Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Heavysteam](https://forums.pixeltailgames.com/user_avatar/forums.pixeltailgames.com/heavysteam/32/12859_2.png) [@Heavysteam](https://forums.pixeltailgames.com/u/Heavysteam)\
**Post date:** [July 7, 2020, 5:56pm UTC](https://forums.pixeltailgames.com/t/0-10-1-0-unable-to-open-catsacks/38454/4 "2020-07-07T17:56:05Z")

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Ya that’s basically what happened, as seen in this announcement:

> [@Weekly Dev Log for May 25th, 2018](https://forums.pixeltailgames.com/t/weekly-dev-log-for-may-25th-2018/27399):
>
> Weekly Dev Log for May 25th, 2018 Hello everyone, and welcome to the Weekly Dev Log for the week of May 25th, 2018. If you haven’t heard, we’ve recently retired our old Daily Dev Log in favor of the Weekly Dev Log, which will allow us to give a broader picture and explain things in plain English, while also including some photos from development. Without further ado, let’s get started. New Employees We’re pleased to introduce our two new employees, Alex and Rob to the team. Alex is our new anim…

Here’s the specific part in question:

> [@Weekly Dev Log for May 25th, 2018](https://forums.pixeltailgames.com/t/weekly-dev-log-for-may-25th-2018/27399/1):
>
> What does this mean for you? Because Catsacks with ID 0 will no longer function, beginning on the release of 0.5.0.0, any Catsacks with the ID of 0 will be removed from your account, and players will be refunded for them. We apologize for this inconvenience.

Since you haven’t gotten your refund or had the catsacks removed, the best course of action is to contact them about it.

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