# Workshop Support & Bugs **URL:** https://forums.pixeltailgames.com/c/support/workshop-support/72.md [Latest](https://forums.pixeltailgames.com/latest.md) · [Categories](https://forums.pixeltailgames.com/categories.md) --- ## [Workshop Guides Here!](https://forums.pixeltailgames.com/t/workshop-guides-here/52736)
**Author:** [@macdguy](https://forums.pixeltailgames.com/u/macdguy)\ **Replies:** 0\ **Last updated:** [February 17, 2025, 2:22pm UTC](https://forums.pixeltailgames.com/t/workshop-guides-here/52736 "2025-02-17T14:22:55Z")
Guides for creating your own Workshop mods can be found here. Creating Characters / Player Models Creating Items Creating Vehicles Creating Sound Packs Minigolf Map Creation Ball Race Map Creation Zombie Mas… --- ## [About the Workshop Support & Bugs category](https://forums.pixeltailgames.com/t/about-the-workshop-support-bugs-category/28981)
**Author:** [@macdguy](https://forums.pixeltailgames.com/u/macdguy)\ **Replies:** 0
Need help with workshop tools? This is the place to go. --- ## [Is translucent material possible for uploaded playermodels / objects?](https://forums.pixeltailgames.com/t/is-translucent-material-possible-for-uploaded-playermodels-objects/54785)
**Author:** [@anna](https://forums.pixeltailgames.com/u/anna)\ **Replies:** 7\ **Last updated:** [April 22, 2026, 4:22am UTC](https://forums.pixeltailgames.com/t/is-translucent-material-possible-for-uploaded-playermodels-objects/54785 "2026-04-22T04:22:02Z")
Recently I’ve been uploading more objects into Tower Unite. Is translucent material is possible at all? This is how translucent material should look as shown on the visor below: (pictured in Blender program) But in … --- ## [Player model 0MB file size](https://forums.pixeltailgames.com/t/player-model-0mb-file-size/37344)
**Author:** [@Canned\_Egg](https://forums.pixeltailgames.com/u/Canned_Egg)\ **Replies:** 5\ **Last updated:** [March 29, 2026, 1:54pm UTC](https://forums.pixeltailgames.com/t/player-model-0mb-file-size/37344 "2026-03-29T13:54:49Z")
I have a player model I have worked on for a while and it is ready to be put in the game. it is 34MB and just under 30,000 vertices and less than 10 textures. When it gives me the option to upload, I go through all the s… --- ## [Missing texture reference/fallback textures?](https://forums.pixeltailgames.com/t/missing-texture-reference-fallback-textures/51554)
**Author:** [@PepperRoni](https://forums.pixeltailgames.com/u/PepperRoni)\ **Replies:** 6\ **Last updated:** [January 26, 2026, 10:35am UTC](https://forums.pixeltailgames.com/t/missing-texture-reference-fallback-textures/51554 "2026-01-26T10:35:02Z")
I’ve been trying to update a workshop model i uploaded previously to take advantage of the new rig, but I’ve been running into this issue where the game refuses to import my textures, claiming its missing texture referen… --- ## [Contradictory Workshop Rule](https://forums.pixeltailgames.com/t/contradictory-workshop-rule/33692)
**Author:** [@erdeminoff\_S](https://forums.pixeltailgames.com/u/erdeminoff_S)\ **Replies:** 4\ **Last updated:** [January 5, 2026, 12:13am UTC](https://forums.pixeltailgames.com/t/contradictory-workshop-rule/33692 "2026-01-05T00:13:07Z")
Hi. In the workshop rules page there is a phrase that says : “Failure to follow these rules and/or circumventing the editor limits may result in a ban from the Steam Workshop.” Then it’s giving the limit details. But … --- ## ["Failed to load model, could not create mesh from file" error](https://forums.pixeltailgames.com/t/failed-to-load-model-could-not-create-mesh-from-file-error/52429)
**Author:** [@Lochlite](https://forums.pixeltailgames.com/u/Lochlite)\ **Replies:** 3\ **Last updated:** [December 17, 2025, 9:49pm UTC](https://forums.pixeltailgames.com/t/failed-to-load-model-could-not-create-mesh-from-file-error/52429 "2025-12-17T21:49:54Z")
I just recently started trying my hand at importing player models to Tower Unite, but unfortunately even after getting every other issue out of the way I’m stuck on this one: “Failed to load model, could not create mesh … --- ## [\[1.1.1.2\] Workshop Map Editor crashing on load](https://forums.pixeltailgames.com/t/1-1-1-2-workshop-map-editor-crashing-on-load/54267)
**Author:** [@rythian](https://forums.pixeltailgames.com/u/rythian)\ **Replies:** 0\ **Last updated:** [October 31, 2025, 3:01pm UTC](https://forums.pixeltailgames.com/t/1-1-1-2-workshop-map-editor-crashing-on-load/54267 "2025-10-31T15:01:35Z")
I just started working on a workshop game world map a couple days ago and somehow have already broken it in a way that causes the game to consistently crash before all the items load in. The map editor itself loads, and … --- ## [Setting Player Model height](https://forums.pixeltailgames.com/t/setting-player-model-height/53788)
**Author:** [@Andrea52](https://forums.pixeltailgames.com/u/Andrea52)\ **Replies:** 6\ **Last updated:** [August 21, 2025, 10:50am UTC](https://forums.pixeltailgames.com/t/setting-player-model-height/53788 "2025-08-21T10:50:36Z")
Hi, I’ve created a custom model and uploaded it to the workshop. The rigging and imports all work properly, but I can’t figure out how to set where the camera goes. The perspective is always a bit above the head, even i… --- ## [How do you make the the mini golf course intro camera flythough, erm... thingy? And other stuff](https://forums.pixeltailgames.com/t/how-do-you-make-the-the-mini-golf-course-intro-camera-flythough-erm-thingy-and-other-stuff/51405)
**Author:** [@cogvos](https://forums.pixeltailgames.com/u/cogvos)\ **Replies:** 6\ **Last updated:** [August 20, 2025, 9:34pm UTC](https://forums.pixeltailgames.com/t/how-do-you-make-the-the-mini-golf-course-intro-camera-flythough-erm-thingy-and-other-stuff/51405 "2025-08-20T21:34:34Z")
Hi, In the mini golf SDK you can create individual fly through cameras for each hole. However in the main game there is also a course fly over camera that plays while you are waiting for players. While I can make the i… --- ## [“Missing manifest” error when trying to install tower unite armature addon ](https://forums.pixeltailgames.com/t/missing-manifest-error-when-trying-to-install-tower-unite-armature-addon/53856)
**Author:** [@hypnoghoul](https://forums.pixeltailgames.com/u/hypnoghoul)\ **Replies:** 1\ **Last updated:** [August 18, 2025, 11:32pm UTC](https://forums.pixeltailgames.com/t/missing-manifest-error-when-trying-to-install-tower-unite-armature-addon/53856 "2025-08-18T23:32:44Z")
I am following the prerequisites in the guide below I have installed the most recent version of blender on their official website and the workshop rig above. However after trying to install the blender addon I get a … --- ## [Condo does not appear in Workshop](https://forums.pixeltailgames.com/t/condo-does-not-appear-in-workshop/53756)
**Author:** [@Mementomori\_Mohalovi](https://forums.pixeltailgames.com/u/Mementomori_Mohalovi)\ **Replies:** 2\ **Last updated:** [August 3, 2025, 8:26am UTC](https://forums.pixeltailgames.com/t/condo-does-not-appear-in-workshop/53756 "2025-08-03T08:26:59Z")
Greetings from Hungary..(Elendilla) I don’t know where to write.. I would like to know why my condo apartment doesn’t appear in the Workshop? : My son bought me this game so I could decorate it a bit, it was always fi… --- ## [Issue with importing player model](https://forums.pixeltailgames.com/t/issue-with-importing-player-model/53390)
**Author:** [@junipurr](https://forums.pixeltailgames.com/u/junipurr)\ **Replies:** 2\ **Last updated:** [June 2, 2025, 7:00pm UTC](https://forums.pixeltailgames.com/t/issue-with-importing-player-model/53390 "2025-06-02T19:00:35Z")
my friend is trying to upload a model, and it looks fine in blender but when uploaded into tower unite he looks like an evil pink freak :sob: any tips or help is appreciated :3 x --- ## [Playermodel problem during import](https://forums.pixeltailgames.com/t/playermodel-problem-during-import/52929)
**Author:** [@Stupid\_Fish](https://forums.pixeltailgames.com/u/Stupid_Fish)\ **Replies:** 0\ **Last updated:** [March 19, 2025, 5:36am UTC](https://forums.pixeltailgames.com/t/playermodel-problem-during-import/52929 "2025-03-19T05:36:38Z")
I have taken quite a bit in planning out my first playermodel in Tower Unite, only to be greeted with it looking quite messy after export. Let me explain: While I was making this in Blender, my fish dude looks completel… --- ## [Issue with the Playermodel](https://forums.pixeltailgames.com/t/issue-with-the-playermodel/52815)
**Author:** [@TheGenericDoe](https://forums.pixeltailgames.com/u/TheGenericDoe)\ **Replies:** 0\ **Last updated:** [March 5, 2025, 2:07am UTC](https://forums.pixeltailgames.com/t/issue-with-the-playermodel/52815 "2025-03-05T02:07:15Z")
Was trying to use a Playermodel I’m subscribed to on Steam, but for some reason, the Playermodel does not appear in-game. Not quite for on how to fix this issue. --- ## [My character's normal map appears to not have an effect](https://forums.pixeltailgames.com/t/my-characters-normal-map-appears-to-not-have-an-effect/52624)
**Author:** [@rat](https://forums.pixeltailgames.com/u/rat)\ **Replies:** 2\ **Last updated:** [January 30, 2025, 6:50pm UTC](https://forums.pixeltailgames.com/t/my-characters-normal-map-appears-to-not-have-an-effect/52624 "2025-01-30T18:50:53Z")
I imported a character model that I made into the game, both the base texture and the normal map seem to have successfully loaded in. However, the normal map doesn’t appear to be working as the character lacks detail it’… --- ## [Trying to upload model into workshop but error "model is too large or off center along negative-X axis"](https://forums.pixeltailgames.com/t/trying-to-upload-model-into-workshop-but-error-model-is-too-large-or-off-center-along-negative-x-axis/52554)
**Author:** [@Pacesetter](https://forums.pixeltailgames.com/u/Pacesetter)\ **Replies:** 2\ **Last updated:** [January 27, 2025, 8:48am UTC](https://forums.pixeltailgames.com/t/trying-to-upload-model-into-workshop-but-error-model-is-too-large-or-off-center-along-negative-x-axis/52554 "2025-01-27T08:48:41Z")
hi im trying to upload a toontown corporate clash model because i saw a different one added and i keep getting this error, but i cant see whole entire error because it goes offscreen. --- ## [Imported model seemingly has reoriented bones on import](https://forums.pixeltailgames.com/t/imported-model-seemingly-has-reoriented-bones-on-import/52447)
**Author:** [@Liko](https://forums.pixeltailgames.com/u/Liko)\ **Replies:** 6\ **Last updated:** [January 3, 2025, 5:49pm UTC](https://forums.pixeltailgames.com/t/imported-model-seemingly-has-reoriented-bones-on-import/52447 "2025-01-03T17:49:56Z")
Hi, I’m kind of at my wit’s end trying to figure out what went wrong with the import. I just finished a model and rigged it using the Tower Unite workshop plugin for Blender and did everything to get it working following… --- ## [Trouble with Import | Translucent Model and T-Posing?](https://forums.pixeltailgames.com/t/trouble-with-import-translucent-model-and-t-posing/52302)
**Author:** [@CG\_ServbotQueen](https://forums.pixeltailgames.com/u/CG_ServbotQueen)\ **Replies:** 1\ **Last updated:** [December 2, 2024, 10:53am UTC](https://forums.pixeltailgames.com/t/trouble-with-import-translucent-model-and-t-posing/52302 "2024-12-02T10:53:21Z")
So I’ve been having trouble importing a model into TU. First, I’ll admit that I am an amateur when it comes to using Blender and 3D modeling as a whole. I have followed all the steps correctly, or so I thought, from the … --- ## [Movers not starting in an uploaded Zombie Massacre map after 0.18.3.0?](https://forums.pixeltailgames.com/t/movers-not-starting-in-an-uploaded-zombie-massacre-map-after-0-18-3-0/52183)
**Author:** [@rythian](https://forums.pixeltailgames.com/u/rythian)\ **Replies:** 2\ **Last updated:** [November 17, 2024, 5:08am UTC](https://forums.pixeltailgames.com/t/movers-not-starting-in-an-uploaded-zombie-massacre-map-after-0-18-3-0/52183 "2024-11-17T05:08:09Z")
A Zombie Massacre map I’m working on uses movers (Simple, Path, and Train) pretty extensively. Prior to 0.18.3.0 they all started and stopped flawlessly both in the map editor and in private uploads. After the update, t… --- ## [Question on current patch notes](https://forums.pixeltailgames.com/t/question-on-current-patch-notes/52121)
**Author:** [@cogvos](https://forums.pixeltailgames.com/u/cogvos)\ **Replies:** 2\ **Last updated:** [November 10, 2024, 6:13pm UTC](https://forums.pixeltailgames.com/t/question-on-current-patch-notes/52121 "2024-11-10T18:13:30Z")
Hi, I’ve just wandered through the current patch notes and found: Fixed SDK maps not loading sometimes on first time play Does this result in maps loading very slowly for 1st time visitors, or just not at all? I had … --- ## [Trying (and failing) to reduce the file size on a mini golf map](https://forums.pixeltailgames.com/t/trying-and-failing-to-reduce-the-file-size-on-a-mini-golf-map/51892)
**Author:** [@cogvos](https://forums.pixeltailgames.com/u/cogvos)\ **Replies:** 0\ **Last updated:** [October 19, 2024, 12:13pm UTC](https://forums.pixeltailgames.com/t/trying-and-failing-to-reduce-the-file-size-on-a-mini-golf-map/51892 "2024-10-19T12:13:08Z")
Hi, Well I admit defeat on this so hope that someone at Pixeltail can help. I have been trying to reduce the file size of my mini golf map, its over 14mb, by replacing multiple rocks with primitives. However having repl… --- ## [Extreme wait times on slower internet connections](https://forums.pixeltailgames.com/t/extreme-wait-times-on-slower-internet-connections/51862)
**Author:** [@Amma](https://forums.pixeltailgames.com/u/Amma)\ **Replies:** 0\ **Last updated:** [October 18, 2024, 1:19am UTC](https://forums.pixeltailgames.com/t/extreme-wait-times-on-slower-internet-connections/51862 "2024-10-18T01:19:52Z")
I’ve got a small confession to make: I’m still on DSL internet in 2024. Living in the middle of the woods does that to you. However, it often takes me more than a full minute to load my list of favorite player models (e… --- ## [Can someone please explain why this happens in Mini golf pipes?](https://forums.pixeltailgames.com/t/can-someone-please-explain-why-this-happens-in-mini-golf-pipes/51582)
**Author:** [@cogvos](https://forums.pixeltailgames.com/u/cogvos)\ **Replies:** 1\ **Last updated:** [October 7, 2024, 6:35am UTC](https://forums.pixeltailgames.com/t/can-someone-please-explain-why-this-happens-in-mini-golf-pipes/51582 "2024-10-07T06:35:11Z")
Hi, I really do not understand splines. I cannot get them to be smooth and I often get issues like this… which I cannot solve at all. Can someone please explain how to get nice smooth mini golf pipes, rather than w… --- ## [Static item appears inverted on imported .dae](https://forums.pixeltailgames.com/t/static-item-appears-inverted-on-imported-dae/51692)
**Author:** [@bulkybun](https://forums.pixeltailgames.com/u/bulkybun)\ **Replies:** 3\ **Last updated:** [September 30, 2024, 10:52pm UTC](https://forums.pixeltailgames.com/t/static-item-appears-inverted-on-imported-dae/51692 "2024-09-30T22:52:15Z")
as stated in the title of this post, after following the procedure for uploading/importing static items for use in tower unite, my model appears this way: in blender, the setup for the two material slots on the object… --- ## [Hi! My Static Model is STILL Broken. 0.18.1.1](https://forums.pixeltailgames.com/t/hi-my-static-model-is-still-broken-0-18-1-1/51718)
**Author:** [@Zeroman95](https://forums.pixeltailgames.com/u/Zeroman95)\ **Replies:** 4\ **Last updated:** [September 30, 2024, 9:26pm UTC](https://forums.pixeltailgames.com/t/hi-my-static-model-is-still-broken-0-18-1-1/51718 "2024-09-30T21:26:11Z")
I am STILL having trouble trying to submit my Static Model of my Character as a Statue. I have gone through and tried different Texture Formats again but still no prevail. The MODEL is there now, but it still does not ha… --- ## [What am I missing?](https://forums.pixeltailgames.com/t/what-am-i-missing/51592)
**Author:** [@Melisa](https://forums.pixeltailgames.com/u/Melisa)\ **Replies:** 5\ **Last updated:** [September 22, 2024, 5:47am UTC](https://forums.pixeltailgames.com/t/what-am-i-missing/51592 "2024-09-22T05:47:53Z")
Greetings; I am trying to upload static mesh to the workshop but I get texture error this must have changed in the new workshop update how should I upload textures and my model does not have normals or other mappings … --- ## [My Static Model (ITEM) won't show up properly and says the Texture is missing!](https://forums.pixeltailgames.com/t/my-static-model-item-wont-show-up-properly-and-says-the-texture-is-missing/51572)
**Author:** [@Zeroman95](https://forums.pixeltailgames.com/u/Zeroman95)\ **Replies:** 4\ **Last updated:** [September 21, 2024, 7:53am UTC](https://forums.pixeltailgames.com/t/my-static-model-item-wont-show-up-properly-and-says-the-texture-is-missing/51572 "2024-09-21T07:53:37Z")
Hello there, I have been trying for hours to get my Static Model of a certain character into the game but it won’t work! It says Import Successful but the model never shows up and the Compiler (Picture above) keeps sa… --- ## [Soundpack creation problems: can't import and failed to load metadata,](https://forums.pixeltailgames.com/t/soundpack-creation-problems-cant-import-and-failed-to-load-metadata/51587)
**Author:** [@corncakecoolcat](https://forums.pixeltailgames.com/u/corncakecoolcat)\ **Replies:** 2\ **Last updated:** [September 21, 2024, 1:00am UTC](https://forums.pixeltailgames.com/t/soundpack-creation-problems-cant-import-and-failed-to-load-metadata/51587 "2024-09-21T01:00:19Z")
Hello, i am trying to create a soundpack and having some issues. whenever i choose them to import the text saying there’s a dialogue box open that needs to be closed dosen’t go away, even when it has, and i have to exit… --- ## [Workshop items loading from the incorrect hard drive](https://forums.pixeltailgames.com/t/workshop-items-loading-from-the-incorrect-hard-drive/51465)
**Author:** [@Super\_Star\_Earth](https://forums.pixeltailgames.com/u/Super_Star_Earth)\ **Replies:** 7\ **Last updated:** [September 7, 2024, 10:36am UTC](https://forums.pixeltailgames.com/t/workshop-items-loading-from-the-incorrect-hard-drive/51465 "2024-09-07T10:36:12Z")
Good day I have a kinda a unique issue with this game with workshop items loading from the incorrect hard drive. So to kinda break down how I have this issue is a massive issue that I have doing stuff into my condo now. … [Next page](https://forums.pixeltailgames.com/c/support/workshop-support/72.md?page=1)