# Steam/Inventory Connectivity Issues **URL:** https://forums.pixeltailgames.com/c/support/steam-connectivity-issues/56.md?page=2 [Latest](https://forums.pixeltailgames.com/latest.md) · [Categories](https://forums.pixeltailgames.com/categories.md) **Page:** 3 --- ## [tried to buy arcade items, took tickets, no items](https://forums.pixeltailgames.com/t/tried-to-buy-arcade-items-took-tickets-no-items/43703)
**Author:** [@winterfirefly](https://forums.pixeltailgames.com/u/winterfirefly)\ **Replies:** 1\ **Last updated:** [October 15, 2021, 5:20pm UTC](https://forums.pixeltailgames.com/t/tried-to-buy-arcade-items-took-tickets-no-items/43703 "2021-10-15T17:20:16Z")
Yesterday I attempted to buy a bunch of arcade prizes- trying to grab one of every condo-placeable item in there that I didn’t already have. The transaction froze and I had to give up and disconnect. The 70something thou… --- ## [Did not recieve halloween jetpack](https://forums.pixeltailgames.com/t/did-not-recieve-halloween-jetpack/43707)
**Author:** [@Hedgie](https://forums.pixeltailgames.com/u/Hedgie)\ **Replies:** 1\ **Last updated:** [October 15, 2021, 5:20pm UTC](https://forums.pixeltailgames.com/t/did-not-recieve-halloween-jetpack/43707 "2021-10-15T17:20:10Z")
Both myself and my partner have gotten the notification that we received the halloween jetpack, only for it to never appear in either of our inventories. Sorry if I’ve put this in the wrong spot. --- ## [Indefinite payment screen](https://forums.pixeltailgames.com/t/indefinite-payment-screen/43674)
**Author:** [@molten\_lava\_lover](https://forums.pixeltailgames.com/u/molten_lava_lover)\ **Replies:** 1\ **Last updated:** [October 15, 2021, 4:33am UTC](https://forums.pixeltailgames.com/t/indefinite-payment-screen/43674 "2021-10-15T04:33:15Z")
Summary of bug here. Steps to Reproduce Go into the condo shop to select and attempt to buy a singular item or multiple. What I expected to happen I should be able to choose an item, pay for it, and go on my merry way … --- ## [\[0.14.5.0\] - \[0.14.5.1\] Can't buy or sell items](https://forums.pixeltailgames.com/t/0-14-5-0-0-14-5-1-cant-buy-or-sell-items/43669)
**Author:** [@Jincko\_SiZ\_X](https://forums.pixeltailgames.com/u/Jincko_SiZ_X)\ **Replies:** 2\ **Last updated:** [October 15, 2021, 4:14am UTC](https://forums.pixeltailgames.com/t/0-14-5-0-0-14-5-1-cant-buy-or-sell-items/43669 "2021-10-15T04:14:10Z")
Steps to Reproduce Try to buy or sell something What I expected to happen Item getting bought or sold What happened Infinity “transaction in progress” overlay in case of buying. Sometimes it fails, sometimes it goes on… --- ## [In Regards to Syncing](https://forums.pixeltailgames.com/t/in-regards-to-syncing/43623)
**Author:** [@AskaLangly](https://forums.pixeltailgames.com/u/AskaLangly)\ **Replies:** 5\ **Last updated:** [October 15, 2021, 2:31am UTC](https://forums.pixeltailgames.com/t/in-regards-to-syncing/43623 "2021-10-15T02:31:55Z")
It’s been a constant struggle these past few days. First, although it was Steam Tuesday, I had an instance where my Virus experience was not being counted, rolling back my rank in the process. With that said, the e… --- ## [Transaction in progress buying accessories](https://forums.pixeltailgames.com/t/transaction-in-progress-buying-accessories/43645)
**Author:** [@Chilin](https://forums.pixeltailgames.com/u/Chilin)\ **Replies:** 2\ **Last updated:** [October 14, 2021, 10:15pm UTC](https://forums.pixeltailgames.com/t/transaction-in-progress-buying-accessories/43645 "2021-10-14T22:15:03Z")
Transaction in progress when attempting to buy paper crown from Appearance → Accessories → Hat both from main login screen and while logged in and at plaza. Tower express doesn’t offer accessories so can’t buy from there… --- ## [Gold Catsacks Missing](https://forums.pixeltailgames.com/t/gold-catsacks-missing/43429)
**Author:** [@vimin](https://forums.pixeltailgames.com/u/vimin)\ **Replies:** 0\ **Last updated:** [September 26, 2021, 6:00am UTC](https://forums.pixeltailgames.com/t/gold-catsacks-missing/43429 "2021-09-26T06:00:58Z")
I’ve recently just opened 200 Silver Catsacks in my condo and got 3 Gold Catsacks from them, but after I stashed everything except the Gold Catsacks, I couldn’t open them. I thought if I just stashed them in my inventory… --- ## [Poker Match did not give pot of 240k after winning & waiting ~30 minutes in game](https://forums.pixeltailgames.com/t/poker-match-did-not-give-pot-of-240k-after-winning-waiting-30-minutes-in-game/43235)
**Author:** [@bloopjuice](https://forums.pixeltailgames.com/u/bloopjuice)\ **Replies:** 0\ **Last updated:** [September 9, 2021, 8:40pm UTC](https://forums.pixeltailgames.com/t/poker-match-did-not-give-pot-of-240k-after-winning-waiting-30-minutes-in-game/43235 "2021-09-09T20:40:36Z")
Had waited around ~30 minutes for a glitched poker game to conclude after all other players had folded in for a pot of 240k Units. After I had won the game, it did not set the 240k Units. My Steam is: STEA… --- ## [XP Reset in Plaza & Bowling](https://forums.pixeltailgames.com/t/xp-reset-in-plaza-bowling/42331)
**Author:** [@skankz](https://forums.pixeltailgames.com/u/skankz)\ **Replies:** 1\ **Last updated:** [July 29, 2021, 6:33pm UTC](https://forums.pixeltailgames.com/t/xp-reset-in-plaza-bowling/42331 "2021-07-29T18:33:47Z")
Heya, so for some context I’ve been having connection issues for a while in Tower, which is on my side. I live on a boat at the moment and use a phone hotspot so i encounter issues frequently. Given that, I got disconnec… --- ## [Please reset my time](https://forums.pixeltailgames.com/t/please-reset-my-time/42371)
**Author:** [@Fuzzy\_Wuzzy](https://forums.pixeltailgames.com/u/Fuzzy_Wuzzy)\ **Replies:** 1\ **Last updated:** [June 3, 2021, 6:28pm UTC](https://forums.pixeltailgames.com/t/please-reset-my-time/42371 "2021-06-03T18:28:25Z")
Event Horizon Level 13 my #1 rank is a glitched time. Please reset my rank. I was not the host of the server when I got the time. --- ## [Cloud saving](https://forums.pixeltailgames.com/t/cloud-saving/42282)
**Author:** [@UNCOUNTABLE](https://forums.pixeltailgames.com/u/UNCOUNTABLE)\ **Replies:** 2\ **Last updated:** [May 21, 2021, 11:41pm UTC](https://forums.pixeltailgames.com/t/cloud-saving/42282 "2021-05-21T23:41:08Z")
Does all XP get saved on the cloud? I have to reset my PC because I am upgrading it and I don’t want to lose 30+ hours of minigolf xp. Thanks --- ## [All my ranks have been reset](https://forums.pixeltailgames.com/t/all-my-ranks-have-been-reset/42182)
**Author:** [@Kricket](https://forums.pixeltailgames.com/u/Kricket)\ **Replies:** 3\ **Last updated:** [May 11, 2021, 10:27pm UTC](https://forums.pixeltailgames.com/t/all-my-ranks-have-been-reset/42182 "2021-05-11T22:27:59Z")
I didn’t know what topic to put this in, or how exactly to go about this, so please forgive me if I somehow screw this up, but I logged in to tower today to see that all my ranks have been reset for some reason. After as… --- ## [Achievement/Credits not registering some date back to 1970 wtf?](https://forums.pixeltailgames.com/t/achievement-credits-not-registering-some-date-back-to-1970-wtf/41974)
**Author:** [@pendejosauriorex](https://forums.pixeltailgames.com/u/pendejosauriorex)\ **Replies:** 2\ **Last updated:** [April 28, 2021, 2:59am UTC](https://forums.pixeltailgames.com/t/achievement-credits-not-registering-some-date-back-to-1970-wtf/41974 "2021-04-28T02:59:22Z")
was playing little crusaders for a bit with a few people and when i checked my achievements after we finished but i didnt get any progress at the end, then i check and it said i was stuck on syncing. with my achievement… --- ## [\[0.14.0.0\] Lost all of my credits](https://forums.pixeltailgames.com/t/0-14-0-0-lost-all-of-my-credits/41615)
**Author:** [@StarToursFF](https://forums.pixeltailgames.com/u/StarToursFF)\ **Replies:** 4\ **Last updated:** [April 1, 2021, 9:19pm UTC](https://forums.pixeltailgames.com/t/0-14-0-0-lost-all-of-my-credits/41615 "2021-04-01T21:19:52Z")
I had over 1.7 million credits in-game. I went off for a couple of days, and came back for the new update. When I did, my number of credits was at zero. In addition, when I participated in a plaza event, none of the mon… --- ## [Blackscreen upon joining lobby/Kicked from unfull french servers and us servers as UK player](https://forums.pixeltailgames.com/t/blackscreen-upon-joining-lobby-kicked-from-unfull-french-servers-and-us-servers-as-uk-player/41579)
**Author:** [@bloxclay](https://forums.pixeltailgames.com/u/bloxclay)\ **Replies:** 1\ **Last updated:** [March 30, 2021, 5:43pm UTC](https://forums.pixeltailgames.com/t/blackscreen-upon-joining-lobby-kicked-from-unfull-french-servers-and-us-servers-as-uk-player/41579 "2021-03-30T17:43:34Z")
Ive been finding in the latest versions I can not join the plaza what so ever and keep running into a black screen or getting kicked with the message saying that my connection has been lost on both french an Us servers a… --- ## [Lost all my units keeps reseting back to 0 at plaza](https://forums.pixeltailgames.com/t/lost-all-my-units-keeps-reseting-back-to-0-at-plaza/41549)
**Author:** [@tyler8d000](https://forums.pixeltailgames.com/u/tyler8d000)\ **Replies:** 0\ **Last updated:** [March 27, 2021, 3:11am UTC](https://forums.pixeltailgames.com/t/lost-all-my-units-keeps-reseting-back-to-0-at-plaza/41549 "2021-03-27T03:11:49Z")
Summary of bug here. Lost all my units keeps reseting back to 0 at plaza Steps to Reproduce Please list how this bug can be reproduced, if possible. Pictures would be much appreciated! No idea just loged in and i had … --- ## [Achievement gained while servers down hasn't been given once servers up](https://forums.pixeltailgames.com/t/achievement-gained-while-servers-down-hasnt-been-given-once-servers-up/41096)
**Author:** [@fowlis](https://forums.pixeltailgames.com/u/fowlis)\ **Replies:** 6\ **Last updated:** [February 17, 2021, 5:43pm UTC](https://forums.pixeltailgames.com/t/achievement-gained-while-servers-down-hasnt-been-given-once-servers-up/41096 "2021-02-17T17:43:49Z")
This isn’t a personal issue I’m having, but my girlfriend was bowling and she spent 3 hours to get a score higher than 200, she got the achievement ingame but it’s not showing on her steam achievements that the achieveme… --- ## [Jackpot Winnings Gone](https://forums.pixeltailgames.com/t/jackpot-winnings-gone/40958)
**Author:** [@crs353](https://forums.pixeltailgames.com/u/crs353)\ **Replies:** 0\ **Last updated:** [January 30, 2021, 5:16pm UTC](https://forums.pixeltailgames.com/t/jackpot-winnings-gone/40958 "2021-01-30T17:16:20Z")
Over the last 2 days I have hit the jackpot once on Triple Diamonds, then the next day on Wheel of money. After winning Wheel of money lastnight I had 1,449,338 Units. about 10 minutes after winning I logged off. Today I… --- ## [Merge with gmt still not working](https://forums.pixeltailgames.com/t/merge-with-gmt-still-not-working/40636)
**Author:** [@Masseis](https://forums.pixeltailgames.com/u/Masseis)\ **Replies:** 6\ **Last updated:** [January 9, 2021, 3:56am UTC](https://forums.pixeltailgames.com/t/merge-with-gmt-still-not-working/40636 "2021-01-09T03:56:00Z")
As ive seen from the past posts, the site hasnt worked for 2 months. any updates or do i refund the game? --- ## [\[0.13.1.1-0.13.2.0\] Not Earning Units](https://forums.pixeltailgames.com/t/0-13-1-1-0-13-2-0-not-earning-units/40521)
**Author:** [@Stygimoloch](https://forums.pixeltailgames.com/u/Stygimoloch)\ **Replies:** 0\ **Last updated:** [December 23, 2020, 11:32pm UTC](https://forums.pixeltailgames.com/t/0-13-1-1-0-13-2-0-not-earning-units/40521 "2020-12-23T23:32:29Z")
Purchased the game yesterday and have not been able to earn Units at all, regardless of whether it’s through earning them through minigames, achievements, or by selling Holiday Coins. No connection issues to Steam or oth… --- ## [AGC (Offline)?](https://forums.pixeltailgames.com/t/agc-offline/40366)
**Author:** [@UltaKi](https://forums.pixeltailgames.com/u/UltaKi)\ **Replies:** 1\ **Last updated:** [December 12, 2020, 6:00pm UTC](https://forums.pixeltailgames.com/t/agc-offline/40366 "2020-12-12T18:00:57Z")
Went into the Plaza and when into the Casino and it said I was unable to use it cause I was disconnected from the AGC server. The server I was on was an official server and when I quit out of the server. I noticed it sai… --- ## [Merge with GMT not working](https://forums.pixeltailgames.com/t/merge-with-gmt-not-working/39999)
**Author:** [@bbshock21](https://forums.pixeltailgames.com/u/bbshock21)\ **Replies:** 1\ **Last updated:** [November 18, 2020, 7:22am UTC](https://forums.pixeltailgames.com/t/merge-with-gmt-not-working/39999 "2020-11-18T07:22:10Z")
Hello! I just bought this game today and saw there was a way to transfer over my GMT account info into Tower Unite. However, when I try to do that my profile page doesn’t load. How do I fix this? --- ## [Gmod Tower Transfer but a another account.](https://forums.pixeltailgames.com/t/gmod-tower-transfer-but-a-another-account/39747)
**Author:** [@Hurasoma](https://forums.pixeltailgames.com/u/Hurasoma)\ **Replies:** 1\ **Last updated:** [October 29, 2020, 8:50pm UTC](https://forums.pixeltailgames.com/t/gmod-tower-transfer-but-a-another-account/39747 "2020-10-29T20:50:06Z")
Hello ! I was a player of Gmod Tower before, but it was on a another steam account I don’t use anymore today. And I create this topic to ask if it’s possible to get a transfer of the old account to my new account I use… --- ## [Was in lobby 2](https://forums.pixeltailgames.com/t/was-in-lobby-2/39628)
**Author:** [@blackwebX\_X](https://forums.pixeltailgames.com/u/blackwebX_X)\ **Replies:** 1\ **Last updated:** [October 23, 2020, 10:04pm UTC](https://forums.pixeltailgames.com/t/was-in-lobby-2/39628 "2020-10-23T22:04:16Z")
i was in gmod lobby 2 and didnt get the plate of lobby 2 why? --- ## [\[0.11.0.1\] Workshop search timed out](https://forums.pixeltailgames.com/t/0-11-0-1-workshop-search-timed-out/39112)
**Author:** [@Motka](https://forums.pixeltailgames.com/u/Motka)\ **Replies:** 7\ **Last updated:** [September 27, 2020, 10:52pm UTC](https://forums.pixeltailgames.com/t/0-11-0-1-workshop-search-timed-out/39112 "2020-09-27T22:52:02Z")
Whenever I try to apply a subscribed/downloaded item from the Steam Workshop in-game, it gives me an error after 15 or so seconds that says “search timed out”. Someone else posted on the Steam discussions about the same … --- ## [Long long times on Workshop](https://forums.pixeltailgames.com/t/long-long-times-on-workshop/39063)
**Author:** [@Gurmble](https://forums.pixeltailgames.com/u/Gurmble)\ **Replies:** 4\ **Last updated:** [September 2, 2020, 10:13pm UTC](https://forums.pixeltailgames.com/t/long-long-times-on-workshop/39063 "2020-09-02T22:13:20Z")
So I’ve been having this persistent problem since probably March or April, where bringing up any in-game Workshop screen gives me very long load/search times, making it take ages to find models I want. I’m not sure whic… --- ## [House Freezes - Unsure why?](https://forums.pixeltailgames.com/t/house-freezes-unsure-why/38777)
**Author:** [@EshanMistry73](https://forums.pixeltailgames.com/u/EshanMistry73)\ **Replies:** 3\ **Last updated:** [August 13, 2020, 6:02pm UTC](https://forums.pixeltailgames.com/t/house-freezes-unsure-why/38777 "2020-08-13T18:02:05Z")
Not sure if this is the right place, but anyone know why when my friend joins my House, a minute in i freeze for them and they cant open doors etc? Even ifi change the time of day its frozen for him? Sadly only appears t… --- ## [Lost connection at 10x on Double or Nothing](https://forums.pixeltailgames.com/t/lost-connection-at-10x-on-double-or-nothing/37822)
**Author:** [@Madlad](https://forums.pixeltailgames.com/u/Madlad)\ **Replies:** 0\ **Last updated:** [May 18, 2020, 5:40pm UTC](https://forums.pixeltailgames.com/t/lost-connection-at-10x-on-double-or-nothing/37822 "2020-05-18T17:40:49Z")
Hey all, recently while playing Double or nothing in the casino my internet decided to die. I was with some people egging me on to go to 11 and then my internet just dies. I press the button to cash out and i get sent ba… --- ## [Backend doesn't like big transactions](https://forums.pixeltailgames.com/t/backend-doesnt-like-big-transactions/37812)
**Author:** [@Murdoc](https://forums.pixeltailgames.com/u/Murdoc)\ **Replies:** 3\ **Last updated:** [May 16, 2020, 11:06pm UTC](https://forums.pixeltailgames.com/t/backend-doesnt-like-big-transactions/37812 "2020-05-16T23:06:57Z")
Whenever I try to buy more than like, 5 of anything from any store, I’ll get a “transaction failed” message that says I have disconnected from the backend. Pressing ESC to check my connection seems to refresh it, and it … --- ## [Inventory shows in paused but not when I use Q inventory](https://forums.pixeltailgames.com/t/inventory-shows-in-paused-but-not-when-i-use-q-inventory/37568)
**Author:** [@cas5](https://forums.pixeltailgames.com/u/cas5)\ **Replies:** 5\ **Last updated:** [May 3, 2020, 9:19pm UTC](https://forums.pixeltailgames.com/t/inventory-shows-in-paused-but-not-when-i-use-q-inventory/37568 "2020-05-03T21:19:05Z")
I am new to the game , I bought a few pieces of furniture at the stores in game. When I hit escape and look at inventory they show there. but when in the condo I hit Q to place them and they do not show . I have tried… [Previous page](https://forums.pixeltailgames.com/c/support/steam-connectivity-issues/56.md?page=1) [Next page](https://forums.pixeltailgames.com/c/support/steam-connectivity-issues/56.md?page=3)