# Support **URL:** https://forums.pixeltailgames.com/c/support/55.md?page=4 [Latest](https://forums.pixeltailgames.com/latest.md) · [Categories](https://forums.pixeltailgames.com/categories.md) **Page:** 5 --- ## [No Friend Activity on Main Menu/Esc Menu](https://forums.pixeltailgames.com/t/no-friend-activity-on-main-menu-esc-menu/52702)
**Author:** [@Gum](https://forums.pixeltailgames.com/u/Gum)\ **Replies:** 1\ **Last updated:** [February 10, 2025, 12:13pm UTC](https://forums.pixeltailgames.com/t/no-friend-activity-on-main-menu-esc-menu/52702 "2025-02-10T12:13:59Z")
I’ve tried restarting steam, restarting my pc, verifying game files. I can always see who is online just not where they are. --- ## [Jackpot Loss](https://forums.pixeltailgames.com/t/jackpot-loss/52691)
**Author:** [@Sephsta](https://forums.pixeltailgames.com/u/Sephsta)\ **Replies:** 5\ **Last updated:** [February 21, 2025, 8:56am UTC](https://forums.pixeltailgames.com/t/jackpot-loss/52691 "2025-02-21T08:56:33Z")
0.18.7.1 Hello. I won the jackpot from the Wheel of Money. The ticker was on 91152 and I seemed to have won 2.278,800 units. I took a screenshot when I won and I had ‘3,255,099’ in my balance. When I disconnected, it dr… --- ## [Graphics glitch](https://forums.pixeltailgames.com/t/graphics-glitch/52685)
**Author:** [@InterPiggyYT](https://forums.pixeltailgames.com/u/InterPiggyYT)\ **Replies:** 1\ **Last updated:** [February 7, 2025, 1:06am UTC](https://forums.pixeltailgames.com/t/graphics-glitch/52685 "2025-02-07T01:06:31Z")
Idk if this is a bug or my game is glitched somehow but hen i set my graphics to the max all of the textures in the arcade and casino get set to the lowest --- ## [My character's normal map appears to not have an effect](https://forums.pixeltailgames.com/t/my-characters-normal-map-appears-to-not-have-an-effect/52624)
**Author:** [@rat](https://forums.pixeltailgames.com/u/rat)\ **Replies:** 2\ **Last updated:** [January 30, 2025, 6:50pm UTC](https://forums.pixeltailgames.com/t/my-characters-normal-map-appears-to-not-have-an-effect/52624 "2025-01-30T18:50:53Z")
I imported a character model that I made into the game, both the base texture and the normal map seem to have successfully loaded in. However, the normal map doesn’t appear to be working as the character lacks detail it’… --- ## [Libretro Completely Black Screen](https://forums.pixeltailgames.com/t/libretro-completely-black-screen/52605)
**Author:** [@Dergeh](https://forums.pixeltailgames.com/u/Dergeh)\ **Replies:** 3\ **Last updated:** [February 5, 2025, 7:20pm UTC](https://forums.pixeltailgames.com/t/libretro-completely-black-screen/52605 "2025-02-05T19:20:41Z")
I’ll give a rundown on what I’m using, the situation below that. CPU: Intel(R) Core™ i9-9900K CPU @ 3.60GHz VRAM: 34GB GPU: NVIDIA GeForce RTX 2080 Ti OS: Windows 11 Display: 3840 x 2160 x 59 hertz x2 Version of To… --- ## [Trying to upload model into workshop but error "model is too large or off center along negative-X axis"](https://forums.pixeltailgames.com/t/trying-to-upload-model-into-workshop-but-error-model-is-too-large-or-off-center-along-negative-x-axis/52554)
**Author:** [@Pacesetter](https://forums.pixeltailgames.com/u/Pacesetter)\ **Replies:** 2\ **Last updated:** [January 27, 2025, 8:48am UTC](https://forums.pixeltailgames.com/t/trying-to-upload-model-into-workshop-but-error-model-is-too-large-or-off-center-along-negative-x-axis/52554 "2025-01-27T08:48:41Z")
hi im trying to upload a toontown corporate clash model because i saw a different one added and i keep getting this error, but i cant see whole entire error because it goes offscreen. --- ## [Connection to host error V.0.18.5.1](https://forums.pixeltailgames.com/t/connection-to-host-error-v-0-18-5-1/52504)
**Author:** [@ParagonAsh](https://forums.pixeltailgames.com/u/ParagonAsh)\ **Replies:** 1\ **Last updated:** [January 8, 2025, 10:48am UTC](https://forums.pixeltailgames.com/t/connection-to-host-error-v-0-18-5-1/52504 "2025-01-08T10:48:30Z")
Summary of bug here. Steps to Reproduce Open game Attempt to join any server in Plaza, Condo hub, Game Worlds Receive consistent error to host connection, game unplayable Reinstall/verification attempted numerous times … --- ## [My plaza level reset after “exp recalculating"](https://forums.pixeltailgames.com/t/my-plaza-level-reset-after-exp-recalculating/52461)
**Author:** [@The\_VEILLSTO](https://forums.pixeltailgames.com/u/The_VEILLSTO)\ **Replies:** 0\ **Last updated:** [December 30, 2024, 8:49am UTC](https://forums.pixeltailgames.com/t/my-plaza-level-reset-after-exp-recalculating/52461 "2024-12-30T08:49:19Z")
Since the beginning of the update (I don’t remember which one) as soon as they recalculated exp in plaza, my level wiped, and I didn’t use any macros for example or something. --- ## [Imported model seemingly has reoriented bones on import](https://forums.pixeltailgames.com/t/imported-model-seemingly-has-reoriented-bones-on-import/52447)
**Author:** [@Liko](https://forums.pixeltailgames.com/u/Liko)\ **Replies:** 6\ **Last updated:** [January 3, 2025, 5:49pm UTC](https://forums.pixeltailgames.com/t/imported-model-seemingly-has-reoriented-bones-on-import/52447 "2025-01-03T17:49:56Z")
Hi, I’m kind of at my wit’s end trying to figure out what went wrong with the import. I just finished a model and rigged it using the Tower Unite workshop plugin for Blender and did everything to get it working following… --- ## ["Failed to load model, could not create mesh from file" error](https://forums.pixeltailgames.com/t/failed-to-load-model-could-not-create-mesh-from-file-error/52429)
**Author:** [@Lochlite](https://forums.pixeltailgames.com/u/Lochlite)\ **Replies:** 3\ **Last updated:** [December 17, 2025, 9:49pm UTC](https://forums.pixeltailgames.com/t/failed-to-load-model-could-not-create-mesh-from-file-error/52429 "2025-12-17T21:49:54Z")
I just recently started trying my hand at importing player models to Tower Unite, but unfortunately even after getting every other issue out of the way I’m stuck on this one: “Failed to load model, could not create mesh … --- ## [No "Browse Workshop Sounds" option when I click on my sound emitter](https://forums.pixeltailgames.com/t/no-browse-workshop-sounds-option-when-i-click-on-my-sound-emitter/52415)
**Author:** [@TBGDAILY](https://forums.pixeltailgames.com/u/TBGDAILY)\ **Replies:** 1\ **Last updated:** [December 20, 2024, 10:43am UTC](https://forums.pixeltailgames.com/t/no-browse-workshop-sounds-option-when-i-click-on-my-sound-emitter/52415 "2024-12-20T10:43:20Z")
I’ve been trying to upload and use a custom sound and I imported the sound into a sound pack folder and also uploaded it on workshop but there’s no workshop option in the sound emitter. Am I missing something? I don’t … --- ## [Suggested Proton Version?](https://forums.pixeltailgames.com/t/suggested-proton-version/52369)
**Author:** [@starrison](https://forums.pixeltailgames.com/u/starrison)\ **Replies:** 2\ **Last updated:** [December 13, 2024, 7:08pm UTC](https://forums.pixeltailgames.com/t/suggested-proton-version/52369 "2024-12-13T19:08:13Z")
Currently, Tower Unite is not performing as well on linux mint (with xanmod kernel) on my laptop as it did when I still was using windows 10. Is becoming steam deck verified is still a goal (if even a distant one) with … --- ## [I'm having server ping issues](https://forums.pixeltailgames.com/t/im-having-server-ping-issues/52361)
**Author:** [@PlucktheDragon](https://forums.pixeltailgames.com/u/PlucktheDragon)\ **Replies:** 5\ **Last updated:** [January 18, 2025, 4:38am UTC](https://forums.pixeltailgames.com/t/im-having-server-ping-issues/52361 "2025-01-18T04:38:45Z")
Heya. I just wanna let you guys know that I’m having bad server ping issue. When I logged in the public server with other people, my game lag so terribly until my friend on Steam ask me If I’m having ping issue, so I re… --- ## [\[0.18.3.0\] Something is wrong, I dunno what, lol](https://forums.pixeltailgames.com/t/0-18-3-0-something-is-wrong-i-dunno-what-lol/52356)
**Author:** [@OuTSMoKE](https://forums.pixeltailgames.com/u/OuTSMoKE)\ **Replies:** 4\ **Last updated:** [December 18, 2024, 4:08pm UTC](https://forums.pixeltailgames.com/t/0-18-3-0-something-is-wrong-i-dunno-what-lol/52356 "2024-12-18T16:08:32Z")
So I’m not 100% sure it’s TU, but I’m having an issue randomly where I lose monitors. They all go black, yet I can hear audio. Resetting with the buttong on my PC is the only way I found to un-fuck it. While this seems t… --- ## [I/O: Can I prevent players from interacting with an item more than once?](https://forums.pixeltailgames.com/t/i-o-can-i-prevent-players-from-interacting-with-an-item-more-than-once/52341)
**Author:** [@SKYN1K](https://forums.pixeltailgames.com/u/SKYN1K)\ **Replies:** 4\ **Last updated:** [December 9, 2024, 5:45pm UTC](https://forums.pixeltailgames.com/t/i-o-can-i-prevent-players-from-interacting-with-an-item-more-than-once/52341 "2024-12-09T17:45:41Z")
Is there any way to prevent a player from interacting with the same button(switch, door, crate etc.) more than once? I want to make a system that displays a chat message upon opening the crate. The problem is that the in… --- ## [Trouble with Import | Translucent Model and T-Posing?](https://forums.pixeltailgames.com/t/trouble-with-import-translucent-model-and-t-posing/52302)
**Author:** [@CG\_ServbotQueen](https://forums.pixeltailgames.com/u/CG_ServbotQueen)\ **Replies:** 1\ **Last updated:** [December 2, 2024, 10:53am UTC](https://forums.pixeltailgames.com/t/trouble-with-import-translucent-model-and-t-posing/52302 "2024-12-02T10:53:21Z")
So I’ve been having trouble importing a model into TU. First, I’ll admit that I am an amateur when it comes to using Blender and 3D modeling as a whole. I have followed all the steps correctly, or so I thought, from the … --- ## [Unban on discord tower unite server ](https://forums.pixeltailgames.com/t/unban-on-discord-tower-unite-server/52291)
**Author:** [@Kevin](https://forums.pixeltailgames.com/u/Kevin)\ **Replies:** 1\ **Last updated:** [January 18, 2025, 12:32am UTC](https://forums.pixeltailgames.com/t/unban-on-discord-tower-unite-server/52291 "2025-01-18T00:32:20Z")
Think I’m banned on discord and can’t rejoin plz help :frowning: --- ## [Sorry, accelerate tab?](https://forums.pixeltailgames.com/t/sorry-accelerate-tab/52247)
**Author:** [@Affixated](https://forums.pixeltailgames.com/u/Affixated)\ **Replies:** 1\ **Last updated:** [November 24, 2024, 1:55am UTC](https://forums.pixeltailgames.com/t/sorry-accelerate-tab/52247 "2024-11-24T01:55:17Z")
i cant seem to find anything accelerate related in here. how come? on the website, i mean. --- ## [Tower Unite will not launch after recent update](https://forums.pixeltailgames.com/t/tower-unite-will-not-launch-after-recent-update/52186)
**Author:** [@Stupid\_Fish](https://forums.pixeltailgames.com/u/Stupid_Fish)\ **Replies:** 8\ **Last updated:** [November 18, 2024, 1:24am UTC](https://forums.pixeltailgames.com/t/tower-unite-will-not-launch-after-recent-update/52186 "2024-11-18T01:24:38Z")
Hello, I’m currently on an older Radeon GPU (RX Vega 56) and am looking to upgrade soon, however, I have encountered an error on tower unite that I believe is related to my GPU, and will not allow me to start on both Dir… --- ## [Movers not starting in an uploaded Zombie Massacre map after 0.18.3.0?](https://forums.pixeltailgames.com/t/movers-not-starting-in-an-uploaded-zombie-massacre-map-after-0-18-3-0/52183)
**Author:** [@rythian](https://forums.pixeltailgames.com/u/rythian)\ **Replies:** 2\ **Last updated:** [November 17, 2024, 5:08am UTC](https://forums.pixeltailgames.com/t/movers-not-starting-in-an-uploaded-zombie-massacre-map-after-0-18-3-0/52183 "2024-11-17T05:08:09Z")
A Zombie Massacre map I’m working on uses movers (Simple, Path, and Train) pretty extensively. Prior to 0.18.3.0 they all started and stopped flawlessly both in the map editor and in private uploads. After the update, t… --- ## [Crash shortly after launch](https://forums.pixeltailgames.com/t/crash-shortly-after-launch/52175)
**Author:** [@piq](https://forums.pixeltailgames.com/u/piq)\ **Replies:** 2\ **Last updated:** [November 17, 2024, 12:50am UTC](https://forums.pixeltailgames.com/t/crash-shortly-after-launch/52175 "2024-11-17T00:50:52Z")
Hi, After today’s update my game will not get past the initial loading screen. It crashes with the crash reporter displaying. I was playing as the update was deployed and the servers went down, so I would guess it’s rel… --- ## [Cant hear anything in the game](https://forums.pixeltailgames.com/t/cant-hear-anything-in-the-game/52145)
**Author:** [@johnnytsai](https://forums.pixeltailgames.com/u/johnnytsai)\ **Replies:** 10\ **Last updated:** [November 14, 2024, 12:00pm UTC](https://forums.pixeltailgames.com/t/cant-hear-anything-in-the-game/52145 "2024-11-14T12:00:58Z")
such a long time since i played this game, and today i just downloaded it want to play it with my gf, but i found i cant hear anything. is there anyway to fix it or change the audio output device? --- ## [0.18.2.0 lost money in bowling](https://forums.pixeltailgames.com/t/0-18-2-0-lost-money-in-bowling/52140)
**Author:** [@The\_Mutt\_Rex](https://forums.pixeltailgames.com/u/The_Mutt_Rex)\ **Replies:** 1\ **Last updated:** [November 12, 2024, 7:25am UTC](https://forums.pixeltailgames.com/t/0-18-2-0-lost-money-in-bowling/52140 "2024-11-12T07:25:55Z")
When I bought bowling balls I had to buy them twice to get them, it was the earth on and the golden one, but it took my money twice so I lost 150,000 units. how it happened, I went to the seller bought a ball and it too… --- ## [Event Banner & News Slider don't show up on the main menu anymore](https://forums.pixeltailgames.com/t/event-banner-news-slider-dont-show-up-on-the-main-menu-anymore/52124)
**Author:** [@dylanagain](https://forums.pixeltailgames.com/u/dylanagain)\ **Replies:** 1\ **Last updated:** [November 23, 2024, 12:40pm UTC](https://forums.pixeltailgames.com/t/event-banner-news-slider-dont-show-up-on-the-main-menu-anymore/52124 "2024-11-23T12:40:21Z")
I am not sure what those are called, so here’s a picture of what I mean: Have been missing for about a month, can’t remember if it was when an update came out or I switched computers. It occurs in both the main menu … --- ## [Question on current patch notes](https://forums.pixeltailgames.com/t/question-on-current-patch-notes/52121)
**Author:** [@cogvos](https://forums.pixeltailgames.com/u/cogvos)\ **Replies:** 2\ **Last updated:** [November 10, 2024, 6:13pm UTC](https://forums.pixeltailgames.com/t/question-on-current-patch-notes/52121 "2024-11-10T18:13:30Z")
Hi, I’ve just wandered through the current patch notes and found: Fixed SDK maps not loading sometimes on first time play Does this result in maps loading very slowly for 1st time visitors, or just not at all? I had … --- ## [\[0.18.2.0\] Blurry Textures No Matter What](https://forums.pixeltailgames.com/t/0-18-2-0-blurry-textures-no-matter-what/52107)
**Author:** [@Your\_new\_world\_Leade](https://forums.pixeltailgames.com/u/Your_new_world_Leade)\ **Replies:** 0\ **Last updated:** [November 7, 2024, 8:35pm UTC](https://forums.pixeltailgames.com/t/0-18-2-0-blurry-textures-no-matter-what/52107 "2024-11-07T20:35:43Z")
Hello, my friend seemingly has blurry textures that sometimes changes back to the full textures when specifically under the drunk effect. We’ve tried lowering graphics, dx11 and 10, latest nvidia drivers, and -notextures… --- ## [Missing items bought from Halloween show](https://forums.pixeltailgames.com/t/missing-items-bought-from-halloween-show/52055)
**Author:** [@Squiggz](https://forums.pixeltailgames.com/u/Squiggz)\ **Replies:** 0\ **Last updated:** [November 1, 2024, 9:04pm UTC](https://forums.pixeltailgames.com/t/missing-items-bought-from-halloween-show/52055 "2024-11-01T21:04:55Z")
I bought Mr. Bones from the shop and he never showed up in my inventory. --- ## [Missing Items](https://forums.pixeltailgames.com/t/missing-items/51975)
**Author:** [@Einfach\_Fredhaft](https://forums.pixeltailgames.com/u/Einfach_Fredhaft)\ **Replies:** 1\ **Last updated:** [October 25, 2024, 11:27am UTC](https://forums.pixeltailgames.com/t/missing-items/51975 "2024-10-25T11:27:17Z")
Ive been playing Zombie Massacre yesterday and unlocked the RC helicopter but until now its nowhere tr be found in my inventory. Refreshing it also didn\`t help. --- ## [Trying (and failing) to reduce the file size on a mini golf map](https://forums.pixeltailgames.com/t/trying-and-failing-to-reduce-the-file-size-on-a-mini-golf-map/51892)
**Author:** [@cogvos](https://forums.pixeltailgames.com/u/cogvos)\ **Replies:** 0\ **Last updated:** [October 19, 2024, 12:13pm UTC](https://forums.pixeltailgames.com/t/trying-and-failing-to-reduce-the-file-size-on-a-mini-golf-map/51892 "2024-10-19T12:13:08Z")
Hi, Well I admit defeat on this so hope that someone at Pixeltail can help. I have been trying to reduce the file size of my mini golf map, its over 14mb, by replacing multiple rocks with primitives. However having repl… --- ## [Extreme wait times on slower internet connections](https://forums.pixeltailgames.com/t/extreme-wait-times-on-slower-internet-connections/51862)
**Author:** [@Amma](https://forums.pixeltailgames.com/u/Amma)\ **Replies:** 0\ **Last updated:** [October 18, 2024, 1:19am UTC](https://forums.pixeltailgames.com/t/extreme-wait-times-on-slower-internet-connections/51862 "2024-10-18T01:19:52Z")
I’ve got a small confession to make: I’m still on DSL internet in 2024. Living in the middle of the woods does that to you. However, it often takes me more than a full minute to load my list of favorite player models (e… [Previous page](https://forums.pixeltailgames.com/c/support/55.md?page=3) [Next page](https://forums.pixeltailgames.com/c/support/55.md?page=5)