Problem game (not responding)

Hi im minermanpepper I really love what has gone on its awesome I was here in lobby 1 its been fun. I just got the new game and I ran into a problem. in fortnite it dose the same thing. after a while the game will freeze and in task manger it will say not responding. but I can go into my condo just fine but when I go into the lobby is when it dose not work. it will never come back and I cant fix this. I really need some help thanks.

have it done a crash? if so
http://forums.pixeltailgames.com/t/how-to-report-crashes/4688
for the freezing thing, i don’t know, but the best thing to do is send a crash if it happens.